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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have recommended zerorez many times to people. Great product and customer service.
I love the results at the end of the appointment. The technicians are always very professional.
Excellent service. Daniel was very thorough and the carpet looks almost brand new. Excellent customer service.
Brett was so professional,considerate, warm and friendly. He explained everything he was doing. I was very impressed with him. I was amazed when he handed me plastic booties to wear over my socks to keep my feet dry on the wet carpet. The carpet came out beautifully. Brett also did an arm chair. I couldn't believe that it came out looking like new. I will definitely use Zerorez again.
Carpet looked very clean
Very professional from beginning to end. I also thought the website was better than most carpet/furniture cleaning sites.
The results
Lower the cost.
The technician was professional and created the impression that he was truly knew his business and worked extra hard to do a super job. My wife and I could not believe that our furniture and carpet came out looking a good as when we first bought it.
It's important to me to limit the use of chemicals around my kids. I feel good about using your compan for that reason. The carpet is clean and it doesnt have a heavy perfume odor. Also, your service is prompt and the technicians are friendly and efficient.
great service
Juan came out and did our carpets. Was extremely happy with him. He did a great and efficient job.
Great job ! Will continue to do business with you.
Carpet cleaning
Service very polite and efficient I like the products dry quickly
marcel is always so great to work with.
The tech was professional,friendly and helpful. The carpet looks great.
I explained to the technician that we had brand new hardwood floors and asked what protection he would take. He said that he did not need any because plastic hoses won't leave a mark...but he leaked water on the floor and did not clean-up. I had to. Dropped the cleaning head which did leave a mark. He seemed more interested in up-selling me on other services and not on what he was doing. Not sure you can make it right.
No chemicals
Your product was very effective in removing traffic stains in our carpeting. The product is safe/non-toxic and the service was excellent. Gabriel (mgr.) was very nice and sent us Eduardo Valencia, who was also very nice and did an excellent job. I would absolutely recommend Zerorez to friends.
My carpet has never been cleaned so well.
No smell, on time, polite technician, carpet came out nice
Dependable!!! I'm a busy realtor and I use you every time I need carpet or upholstery cleaning. Your technicians are reliable and punctual, very professional. The equipment is not loud and the results excellent.
All the way around: A perfect TEN!
Hello. First of all, I would like to say that Eduardo did a great job. He was very professional: prompt, neat, knowledgeable, friendly, efficient. After the carpets were cleaned, I was thrilled at how clean the carpet appeared to be. Astonished, really, because the beige carpet had been quite dirty with lots of grey-ish spots and walk paths. My disappointment came after the carpet was totally dry the next morning. It was much cleaner, but I could still see faint spots and the discolored gray-ish areas.
I think I was expecting the spots to be totally gone based upon information I was given by the sales persons over the phone.
Was I misinformed, are my expectations too high? My excitement in using your company was that unlike Stanley steemer, the spots should not have re-appeared.
Would it be possible for someone to call me regarding this misinformation?
If the faint spots should have been totally gone, does this warrant a new cleaning?
Thank you.
Friendly servicemen and prompt service
I like that you don't use chemicals, it's quick and my area rugs look amazing afterwards! The technicians are friendly & professional.
He did a very good job and was very friendly!
Everything! Easy to make an appoint and great communication about arrival time. Levon was awesome, extremely knowledgeable and professional. Great job overall!
Your process is amazing and your technicians first rate. As a repeat user, I am very satisfied. Daniel is a great testament to your company.
I thought the technician, Dennis, was very professional. Also, he did an amazing job cleaning our carpets. I am very satisfied because of the cleaning process of using water and not chemicals.