Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32859 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Fair pricing, on time for appts or notice of running late, incredible clean carpets when through with the job. Brett from Irvine is excellent as is Keith. Thank you for a supurb job!

Report a concern   December 21, 2016 — Rated 10 out of 10 by Rob Burke Zerorez Los Angeles
What do you like about our products and services?

Clean and clean

Report a concern   December 21, 2016 — Rated 10 out of 10 by Judy A. Evans Zerorez Los Angeles
What do you like about our products and services?

We have white carpet and Zerorez leaves it cleaner and softer than any other process. It also, stays clean longer than any other process we've used.

Report a concern   December 21, 2016 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

You're on time, your technicians do a thorough job (even when we as customers *might* not notice if you didn't), and you are careful with our homes!

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Excellence of cleaning...great service, as always. Thank you!

Report a concern   December 21, 2016 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

Customer service is accurate and efficient. The technicians arrive as promised (in this case earlier) and do an excellent job. I have never been disapapointed by a Zerorez treatment of my carpets. All the employees that I have had dealings with are pleasant and very efficient. Communication is excellent.

Report a concern   December 21, 2016 — Rated 10 out of 10 by Keren Olson Zerorez Los Angeles
What do you like about our products and services?

My Tech called early and showed up early and did a great job. He was personable and took the time to go around the house while I told him what types of stains I had in each room. He was quick and efficient in getting the rooms done and the stains out. I am pleased and plan to have them come back to do other parts of the house once my nephew moves out.

Report a concern   December 20, 2016 — Rated 8 out of 10 by J.P. Zerorez Los Angeles
What could we do to improve?

I didn't receive a receipt that was supposed to show up online.

Report a concern   December 20, 2016 — Rated 8 out of 10 by T.T. Zerorez Los Angeles
What could we do to improve?

The representative was great and so was the cleaning of the couch. The only issue was the pet treatment used... It's advertised as some type of break-through product for pet stains and urine odor but it didn't work. It was a new stain from a cat only a day earlier but it didn't remove stain or odor.

Report a concern   December 20, 2016 — Rated 9 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Friendly staff, on time, do good work and staff seems knowledgeable.

Report a concern   December 20, 2016 — Rated 1 out of 10 by C.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpets were very wet. We turned on the heater and they were still wet the next morning. Also, he didn't get all the way I. The cracks against the baseboards. He came by himself so it may have been hard to move the sofas alone.

Report a concern   December 20, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

ON TIME SERVICE. VERY EFFICIENT CLEANING JOB. LOOKS GOOD WHEN FINISHED!

Report a concern   December 20, 2016 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

He took time to show me how to get the carpet drier, quicker and it worked.

Report a concern   December 20, 2016 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

You only use water - no soap.
Thoroughness of Jose, who came to our house, in cleaning every corner of every carpet, rug, floor and counters.

Report a concern   December 20, 2016 — Rated 10 out of 10 by Brigitte & Tom Wearin Zerorez Los Angeles
What do you like about our products and services?

The carpet comes so clean. The carpet cleaner is prompt, hard working, accommodating and friendly.

Report a concern   December 20, 2016 — Rated 9 out of 10 by E.W. Zerorez Los Angeles
What do you like about our products and services?

The cleaning process is simple and works well

Report a concern   December 20, 2016 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Dennis was very professional.... kept me in the loop on the time of his arrival, and, provided excellent service..... Thank you so much!

Report a concern   December 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

The fact that there aren't chemicals, but yet clean our carpet well.

Report a concern   December 19, 2016 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The quickness and how wonderfully clean the carpet it

Report a concern   December 19, 2016 — Rated 10 out of 10 by R.V. Zerorez Los Angeles
What do you like about our products and services?

The clean feeling of the carpet, and the high quality of your representative

Report a concern   December 19, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Professional, reliable

Report a concern   December 19, 2016 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Keith was very professional. He explained the zerorez process and did a great job.

Report a concern   December 19, 2016 — Rated 10 out of 10 by M.A.G. Zerorez Los Angeles
What do you like about our products and services?

Your service people are professional and efficient... great product. My brother and sister-in-law were also impressed

Report a concern   December 19, 2016 — Rated 10 out of 10 by Steven Morales Zerorez Los Angeles
What do you like about our products and services?

Alex was kind, friendly and went above and beyond by doing a few extra areas.

Earned Wifey points...she said the carpet looks "brand new"!!!

I'll be calling back to do all 4 bedrooms.

Thank you Zerorez.

Report a concern   December 18, 2016 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

professional service and friendly knowledgeable staff, neat and courteous

Report a concern   December 18, 2016 — Rated 10 out of 10 by Judy Yamada Zerorez Los Angeles
What do you like about our products and services?

The service guy, Daniel, was very professional and gave us great advices. He thoroughly cleaned our sofa, love seat, chair and stairs. He did almost the impossible and saved us money from replacing our sofa, chair, love seat and carpet on our stairs! Zerorez really did a splendid job. We would definitely recommend them and have them come back and maintain our sofas in a couple of years!

Report a concern   December 18, 2016 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

They Work

Report a concern   December 17, 2016 — Rated 10 out of 10 by H.C. Zerorez Los Angeles
What do you like about our products and services?

Your staff is very professional and they do an excellent job

Report a concern   December 17, 2016 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Great product! Love the results. Richard was amazing. Very customer focused and did an fantastic job!

Report a concern   December 17, 2016 — Rated 9 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that comes is always very nice!


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