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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, efficient and effective. Removed "pet" stains left by previous professionals. And the stains stayed "gone." Old carpets look new again.
My cleaner was great- he was friendly and helpful, thoughtful about his work, and did a great job in general. I am not sure yet, however, that your product actually eliminated the odor from my carpet. It still has a subtle animal odor to it (was cleaned over 48 hours ago). I have had fans drying the area, which still feels damp and smells a bit. I would therefore say that it was too early to send the survey- I don't think I'll be certain for another day or two at the earliest whether the odor is resolved.
Professional service, well priced and great quality
It was a best service and my house is so clean thank u so much.
This visit I felt carpet was left dirty and did not seem fresh.
Great communication, service, and results! Wish I had called them earlier to clean my carpets!
I've used your company in the past and was very happy with the quality and how much faster the carpets dried. Repeat customer this time and again same result. One recommendation, if there is a curtain that touches the carpet, please tell owner to pull back or tie it and tell owner. My upstairs curtain was absorbing the moisture from the cleaning . It was silk.
How clean my carpet is without the residue. I also like the ease of making the appointment and the professional tech that cleaned my carpet.
I believe the service is the best I can use! Pleasant young man, Neil. And the job was done quickly and 99plus% satisfaction. Will be requesting a spotting bottle for additional use.
No leftover residue. Friendly, professional employees
Great job!! Carpets look so clean!
Service was very good and clean. Left no water around wooden flooring. Stairs were left very wet and did take two days to dry. Service rep. was very helpful, cordial and friendly. Thank you for your service.
Appears to have done a good job of cleaning.Better than other firms.
Sal was very courteous, professional & informative. Several years of dirt was removed from our carpet & it looks great and we are happy with the results.
Sandy Hall
Thank you
Brian did a wonderful job cleaning my dirty carpet
First name removed
there was a flaw in the service because of the timing and they were not able to arrive at the date or appointment time. When they did arrive two days later they were on time and I was very happy with not only the price but with the technician who was very friendly and provided a professional service. I will for sure call them again and recommend them very highly.
Not much! Zerorez is best in class!
We can always count on Eduardo to do an unbelievably great job. He's definitely an asset and represents your company well with his desire to make our home so clean and fresh. Thanks for your company's great customer service attitude.
Never disappointed. Always do a stellar job
Your carpet cleaners have always been so friendly,polite and efficient and on time.
I'll tell you after a week or so. Sometimes the spots return. Otherwise the technition did a good job and was professional. I need some carpet cleaner. I use to get some every time I had my carpet cleaned.
Excellent carpet cleaning. Friendly and personable technician. Not ripped off.
It was great!
The job was completed as scheduled, quickly, and thoroughly.
Our technician Levon Panhorst was friendly and professional. He cheerfully accommodated all of our requests.
Most of all, I like the results! Zerorez has been the best carpet cleaner system we have ever had. I will always chose Zerorez.
I have used Zerorez for many years and have always been happy with the results and especially with the service technicians. They are always considerate and helpful when I have any questions.
The service on day of was great, but our rug is still wet two days later and the house smells absolutely terrible
He called ahead when he was on his way, was within the time window, cleaned the rug on site promptly and was very courteous. Rug looks great, too!
I love my clean carpets and your courteous technicians . They were right on time!