Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional and did a great job.

Report a concern   September 30, 2017 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Keith and Neil were very professional. Our carpets look great. Will definitely recommend your company to others and use your services again.

Report a concern   September 30, 2017 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

Eric did a great job. I am so pleased. It looks almost as good as when first installed. I thought the price was a little high at first but after seeing the results I
can say it was well worth it.
I will use you again and will recommend to others.

Report a concern   September 30, 2017 — Rated 8 out of 10 by R.F. Zerorez Los Angeles
What could we do to improve?

Your service was wonderful. The technician was very nice and thorough. My carpet looks like new. However, I could have replaced my throw rugs for the cost of your service to clean them. I'm pleased that they look nice.

Report a concern   September 30, 2017 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

We like how you clean the carpet with no chemicals.
Your company clean the carpet better than any company we've ever had..
Thank you for great service.

Report a concern   September 30, 2017 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

Courteous workers, expert advice, beautiful results, great value!

Report a concern   September 30, 2017 — Rated 10 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, friendly technitians!

Report a concern   September 29, 2017 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Nice techs good service. Great results

Report a concern   September 29, 2017 — Rated 10 out of 10 by R.L.A.W. Zerorez Los Angeles
What do you like about our products and services?

Prompt, capable, hard working, thorough,easy to contact

Report a concern   September 29, 2017 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

The service was excellent. The polite and informed technician gave a call prior to arrival, provided information about the best way to deal with pet stains, explained the service and the time it would take. Robert did a very good job. I would be happy if he was available the next time I have the carpets cleaned

Report a concern   September 29, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Removes stains permanently! Looks like new

Report a concern   September 29, 2017 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Professional, knowledgeable, knew what to do, didn't cut corners.

Report a concern   September 29, 2017 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

1. The quality of the cleaning perseveres over time much better than other services.
2. The professionalism of the cleaning techs - up front about costs BEFORE the cleaning begins.
3. Techs are very careful while cleaning with our furniture, etc.

Report a concern   September 29, 2017 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

Love how my carpet and floors look and stays clean plus how friendly the staff is.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Results are what we are looking for and we have been very happy with how our carpets and tile look when Zerorez has been out. Our carpets are in need of replacement, but we are stretching them for one more year and after Zerorez was out yesterday, we may have a couple of more years left in them. Thank you for great service and follow up!

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.C.C. Zerorez Los Angeles
What do you like about our products and services?

On time, efficient, professional and quality work.

Report a concern   September 28, 2017 — Rated 10 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

I've used zero razz three times now, and I'm thrilled with the service and the results. Will definitely recommend to friends.

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Matt does a great job and the service is excellent

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Booking our appointment was easy on-line. The confirmation was immediate, and I like that you gave updates confirming estimated time of arrival. The technician that did the job was courteous, efficient, and respectful.

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

The team is very nice, professional. and they do a great job.

Report a concern   September 27, 2017 — Rated 9 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional service

Effective cleaning

Dries quickly

Report a concern   September 27, 2017 — Rated 5 out of 10 by S.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Revise quote as we walk the home so I know how much it will cost prior to start of cleaning. Final invoice was not close to what original quote was.

Report a concern   September 27, 2017 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

The service man Matt who came out to clean my carpet was very knowlegdeable, very polite. He did agreat job, I would recommend him and your company to everyone I know.Thank you very much. Name removed

Report a concern   September 27, 2017 — Rated 0 out of 10 by B.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our day's schedule was critical, in that we arranged trash pickup providers to come later in the morning, we hired someone to take the major furniture we were removing to the curb, we timed the Zerorez to clean the BAMBOO HARDWOOD FLOOR before the new furniture would be moved in. Zerorez was very late and the man who arrived was told we had a STONE FLOOR that needed cleaning. Quite honestly, he seemed to have no idea of what he was doing.

The previous time we had Zerorez we were very pleased. This time, obviously, not so much.

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.O. Zerorez Los Angeles
What do you like about our products and services?

Your service person did an excellent job!!!

Report a concern   September 27, 2017 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Very happy!!! My technician BRIAN ALMANZA
Was excellent, very profession. Neat and clean and careful of my walls!!
Brian did a great job and I will request him next time.
Mrs. Last name removed

Report a concern   September 27, 2017 — Rated 9 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

The technician worked hard at getting out the adhesive left from plastic used during renovation.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Everything!

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Sal is great. We always request him to clean our carpet. He does an amazing job and always very fair in pricing out services.

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Used Zerorez before and will use them again.


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