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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, on time, and efficient technician. Great product!
The gentleman was efficient, capable, it didn't take all day and my carpets look great.
Brett was great - helpful and on his game. He showed up on time, did his job in a very workmanlike manner and helpful with issues with our carpeting and rugs.
Keith was very professional and knowledgeable about our service.
fast and easy to set up appointment, friendly tech
Professionalism of your techs and the overall result of the cleaning
Your techs are very good and do extra for their customers.
Always great service and results
Love your product
Knowledgeable techs, prompt and courteous, did a great job!
Our tile looks really good and so do the rugs. I have already recommended your company to two neighbors.
Previous customer
Knowledgeable technician
Very pleased with your service and our technician. Clean cut Levon Panhorst was on time, worked hard, and did an excellent cleaning job. Felt the cost for the cleaning service was very reasonable. Thank you!
The fact that zero residue is left behind.
Hello, Zerorez standards are straight forward. There support and recommendation for a thoroughly clean carpet are outlined so as to get the best in carpet cleaning. Our technician, George did a fantastic job. There were several black/grease like looking stain that were on the carpet for almost a year. George labored with the stubborn stain and he won the battle-totally gone-My husband and I are very, very pleased and will certainly recommend the company. A great service.
I like your product and your technicians. I won't use anyone else.
Johnathan was very professional and did an outstanding job.
Very clean carpets after and very professional
I actually do not have carpeting in my own home. I have used Zerorez a few times for the properties that I manage. The technicians are always very nice, professional and hardworking. On Saturday, Jonathan came out and worked very hard to clean the soiled carpets at my rental property. There were a couple of stains that were set in and did not come out. I am glad that Jonathan explained to me that the carpet can be bleached and dyed so that the problem can be resolved. I will do that at some point.
I like that the products Zerorez use are not harmful to you or animals. Also, when they leave, your carpets are not soaking wet as they are with some carpet companies.
Technician showed up on time, very efficient with his job and carpets look great. Left booties to walk on damp carpet for first few hours
I have already written a pair of notes to Administration, and I said then that I was delighted with the process, the service=person, and the results -- especially for my Oriental rugs. Jo Anne Last name removed
I do not feel like the carpet was cleaned properly in certain spots, especially the stairs.
Prompt and efficient service - and the carpet looks good!
Great Job! Courteous and friendly personnel! Thanks so much!
How clean they get my rugs with no chemicals
I love the results and the staff are Excellent.
I sent a couple of photos a little after 8:00 AM this morning showing areas that I didn't feel were properly cleaned - I sent email reply to "Email address removed" - person who sent copy of my invoice. I said the following: Truthfully, some areas came out pretty good (taking into consideration that the carpet is old and some stains just won't release) but I was honestly disappointed in he office area. Am attaching a photo but it hardly looks like it was cleaned (and this is less than 24 hours after) - the "cleaner" area is where I had a chair mat. The visible line is actually dirtier carpet vs the area the mat had been.
I have never indicated dissatisfaction before with a service but I feel like I paid a "premium" price but didn't get the result. I am not complaining about Jonathan (tech). He was nice and professional. But I am not thrilled with result.
Our carpets were cleaned to perfection!!!!

Professionalism of representatives. . .detail to work done.