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32860 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always get great service and Rashad the technician does a magnificent job! I am always happy with the work he does and recommend him to anyone who needs services
Friendly and responsible service. Thank you
Mike, the tech, was excellent. Knowledgeable & friendly.
The technician was on time, gave an accurate estimate, and the carpet looked great!
First of all let me tell you, when I do use your service again and I sure will, Dennis, will be the guy that I ask for. Dennis did a great job, he was nice, clean and professional. There is not one thing negative that I could say about Zerorez or Dennis...
Thank you again,
Cheryl Mckinney @ Badillo Properties.
removed stains and clean
Effective, actual CLEANING. I just wish it was more affordable, and that you had more techs in LA.
The consistency of having the same service provider. Marcel knows our home and what we like Don.
Truly Amazing! Best service we have ever had. Thank you!
Very professional service the technician very friendly and knowledgeable very happy with the end result my carpet looks beautiful again thank you
The carpets are so clean and fresh
Nice staff, fast, respectful of my home, and cleaning the that works.
Customer service of employees. On return touch up, Livingston did a great job and went above and beyond.
Arrived on time, a very professional tech provided excellent service, amazingly clean carpets that look brand new--I could not be more pleased!
The carpets always look good but just as important, the technician was on time and very professional and friendly. Especially Matt! Although we have used Zerorez many times, this was the first time we had him come to the house. He is terrific!
The technician that was here did an outstanding job. The carpets look so much better than I expected they would. Unfortunately, I don't remember his name, or I would ask for him again the next time I have them cleaned.
The courtesy and promptness of the staff. I received a call before the appointment stating that they were on their way. The price was quite high though - I am hoping the carpeting will stay clean for a while. The fact that there isn't a lot of chemicals in the solution is also encouraging. I did have the staff member leave a card for potential future work.
Simple cleaning process that works well
The special for the holidays did not apply to tiles and the sealing was not included. It was not a special after all. Just a teaser
Dennis arrived on time, and was very informative and professional. I was pleased with the result.
On time and efficient
I was very pleased
It's magical it smells great and it was fast, no water and it still looks beautiful.
Reliable and the service is done well.
Minimal chemicals
Technician was very professional. Robert was very efficient and knowledgeable.
Timely, clean, and professional.
The fact you use no chemicals and overall just a great job with the carpet every single time we have called. The employees are always professional, courteous and friendly.
gets my white berber carpet clean again, even removing many stains
Professional, promo, thorough, excellent results