Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32859 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2016 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

VERY GOOD CLEAN PRODUCTS AND VERY GOOD SERVICE

Report a concern   December 10, 2016 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Thank you guys so much my carpet looks new again. You guys are a God send..

Report a concern   December 10, 2016 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaned up beautifully Technician did great job.

Report a concern   December 9, 2016 — Rated 10 out of 10 by L.I. Zerorez Los Angeles
What do you like about our products and services?

actually works

Report a concern   December 9, 2016 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

Professional manner& really clean carpets which dry quickly & smell clean!

Report a concern   December 9, 2016 — Rated 10 out of 10 by Annette Worth Zerorez Los Angeles
What do you like about our products and services?

Best cleaning job we've ever had. Brett got rid of stains we thought were permanent. By the way, he was super polite and efficient. Next time we need carpet cleaned or if anyone asks for a recommendation, we will definitely call/recommend Zerorez.

Report a concern   December 9, 2016 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

I like the clean aspect, also your service providers are all very good. Brett is a standout, does a great job, very thorough and has a great attitude. He's a pleasure to have in our home.

Report a concern   December 9, 2016 — Rated 10 out of 10 by Mary Pelstring Zerorez Los Angeles
What do you like about our products and services?

my white carpet looks amazing! There were so many spots from my dog, cats and kids. They are all gone!

Report a concern   December 9, 2016 — Rated 0 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Compare to the other carpet cleaners, the extra money I paid does not measure up to the hype about ZEROREZ, I've had a return service to re-do the Master Bathroom, one "Highest Traffic Area" I pointed out to the service technician before the first cleaning to take extra care of.

Report a concern   December 9, 2016 — Rated 9 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The technicians was courteous and professional. The carpets dried within a few days, I liked that a lot, also, the tech worked to get up old stains from my pets. Next time I will ask about pre-treating areas of hard stains. Overall, zerorez did a very good job on some very filthy carpets.

Report a concern   December 9, 2016 — Rated 5 out of 10 by D.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Carpet wasn't as clean as I had expected. It's only 3 years old and the traffic areas still look soiled. The technician was very Nice and respectful .

Report a concern   December 9, 2016 — Rated 10 out of 10 by Polly Morris Zerorez Los Angeles
What do you like about our products and services?

Robert did a fantastic job! He was on time, explained everything, listened to our concerns, and did a very thorough job!

Report a concern   December 9, 2016 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

The technician was helpful and personable. As the service was only done yesterday, so far the carpet looks great. Keeping my fingers crossed that stains don't come back.

Report a concern   December 8, 2016 — Rated 10 out of 10 by T.P. Zerorez Los Angeles
What do you like about our products and services?

The advertisement in local magazine sounded healthy and safe for children and pets...important to our family. Called partner Chris, and he was very helpful with further questions. He scheduled Keith, who did an excellent professional job. We are happily waiting for our carpets to dry...and very pleased so far with results. Thank you...we will refer friends, and use you again.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Donald Kramer Zerorez Los Angeles
What do you like about our products and services?

The people we have used over the years were very professional and helpful. Would highly recommend them to anyone who needs a great carpet cleaning service

Report a concern   December 8, 2016 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

We used OC Zero Rez. Sal was very friendly and did an excellent job of cleaning our carpets. It was easy to make an appointment and I appreciated talking to a live person not a message machine. Zero Rez called the day before and sent an email to confirm our appt. and Sal called about 1/2 hr before his arrival.

Report a concern   December 8, 2016 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

My technician Eduardo was amazing and so helpful. The carpets keep amazing and they feel so much better - soft and pure.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Deanna Drum Zerorez Los Angeles
What do you like about our products and services?

We've used Zerorez for roughly eight years now. The carpets always look great and continue to look great for a long time. The technicians are always pleasant and very customer service oriented.

Report a concern   December 8, 2016 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

great service. clean products

Report a concern   December 8, 2016 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Clean smelling, fast drying time. Alex, the technician, was awesome. Very thorough in explaining process and length of time. Very polite and pleasant to talk to! Definitely will use again in the future!!

Report a concern   December 8, 2016 — Rated 10 out of 10 by Janet Clarke Zerorez Los Angeles
What do you like about our products and services?

Work was done timely, efficiently and looks great with minimal dry time.

Report a concern   December 8, 2016 — Rated 0 out of 10 by D.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet doesn't not look as good as when I clean it. There is spots all over it

Report a concern   December 8, 2016 — Rated 7 out of 10 by M.B.T. Zerorez Los Angeles
What could we do to improve?

Why does the rep wear his regular shoes thruout the house + on the carpets as cleaning - surely he tracked in dirt from the parking lot and walked on carpet as steamed areas, altho walked behind the steamer.

Report a concern   December 8, 2016 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

I've used Zerorez 3 times and have always been impressed with the prompt service and respectful technitions. I love the natural products you use as well. Especially considering I have small grandchildren who are on the rug a lot. Thank you.

Report a concern   December 8, 2016 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

The people are nice, the work ethic is excellent, the carpets and sofas are clean!

Report a concern   December 8, 2016 — Rated 9 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Got the carpets very clean! But had an area rug that I had moved on a travertine floor. The area rug had no underpad, and there is a mark where the floor was steam cleaned. Not really Zerorez fault, because it means the whole floor needs to be steam cleaned! But, it would have been nice to know. However, the technician was AWESOME!!!

Report a concern   December 8, 2016 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

No chemicals and I still get a clean carpet.

Report a concern   December 8, 2016 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

It gets my carpets clean and they stay clean longer. No soap build up. If you don't use zerorez you might as well not clean your carpets at all. They are the very best out there!!!!!

Report a concern   December 8, 2016 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

The service technician was amazing and did a great job on the carpet. The products used are amazing! I have never had any stains re-appear after the cleaning and there is never any residue of the cleaning agent. Zerorez is the only cleaning company I will ever use. I also have white carpet.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Jeanne Graves Zerorez Los Angeles
What do you like about our products and services?

Excellent service and you did an amazing job on my stone flooring and grout! Won't go anywhere else.


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