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based on 32860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal was VERY kind and helpful, and he really went the extra mile to make sure my carpets were clean. He treated my home like his own, and I really knew he took pride in the work he was doing. Thanks to the amazing customer service experience I had, I will never get my carpets cleaned by any other company. I'm requesting SAL every time!
My technician was the best yet. Very thorough yet my carpets were still stained and smelled of dog.
You provide quality service. My carpet was cleaned very well and your employee provided exceptional service.
Well I like the fact that I, (we) only need to have our carpeting cleaned once a year for what I consider a reasonable price. We are retired, ages 85 and 81 and it is a real effort to move ,some, furniture out of the way so most of the carpet is cleaned. I vacuum once a week with a missed week occasionally, Our carpet is only three years old, dark brown so it really doesn't show the dirt, we also like the fact that the carpet is dry by the next day and I can relax until next year. For us it is a win win situation where the standard rug cleaners are always trying to sell you something you do not want ie: carpet cleaning contract for them to come by once every 3 mo. I can not do every three months. the carpet is still wet 3 days later. and for the 3 mo. contract with 3 returns which is almost all year requires more work on my part. Sal A. is on time, good natured, gets my jokes and a truly likeable worker, loves his job and works as if you are the only customer for the day. 100% satisfaction so far as long as Sal A. is our choice to do our carpets.
very well done tech very knowledgeable about product and care of carpet.
When Zerorez cleans my carpets, I know they are clean! They feel clean, they smell clean, and stay clean longer than other carpet cleaner in the business!
Nice service man. Carpet looks good.
The men were on time and very nice. They did exactly what i asked and did a great job. I have used
Zerorez in the past and will continue to use them, my carpets and stairs look like new.
i emptied the rooms of everything but the furniture. i missed a box in one closet. the cleaning guy cleaned around the box instead of moving it. he also wouldnt roll a bed over to the side to clean the carpet under it. that particular room was a rental room and the carpet is dirty under it. so am i supposed to move the bed that is on wheels and schedule another cleaning? didn't meet my expectation of having my carpets cleaned.
clean professional courteous A1 company in all aspects
Excellent service, on time, fast, the carpets look great!!! Thank You.
Service is always great and the products are better than anything I have experienced in the past.
Robert is phenomenal at cleaning carpets and is friendly and helpful!
Definitely will be recommending Zero Rez and Robert.
My wife and I were ready to spend $4000 to replace all of our carpeting in our home. We decided to clean the carpets one last time before our holiday party, because we were so embarrassed by our pet stains. We have had the carpets cleaned by different companies previously, but they never looked clean. My mother-in-law recommended Zerorez. She said that they did a terrific job, and she said she heard about it on the Bill Handle Radio Show. Matt from Zerorez did such an amazing job that we were shocked by how clean the carpeting and rugs looked. It looks so good that we did not have to replace the carpet after all. Matt was extremely knowledgeable and professional, and we will definitely be repeat customers.
The service was great! Livingston is professional, quick and nice. The perfect combo! We have been using his service for years and we LOVE how the carpets turn out.
Easy to schedule, turned out great, good service
After it's cleaned, there is no residue so it stays clean longer.
My carpets are over 20 years old and have the age spots to prove it. Rolando did such a great job in cleaning them that they almost look new--I feel happy to walk through my house again! I believe that my carpets are smiling...I know I am!
Kid/pet friendly, non-toxic cleaning and helpful and courteous technicians
Leaves my carpet soft and fluffy
Efficient and professional staff from appointment setting to carpet cleaning. thank you for your service!
Immediate visual improvement. No residual odor. Care and efficiency of operator.
Love how clean our carpets are after your technicians finish.
There are no cleaning products used by any other service able to match the quality of cleaning carpets as Zerorez. The operator was thorough and took the time to instruct me regarding the best way to clean pet stains between Zerorez cleanings. Sadly... my carpet is 16 years old but Zerorez brings it right back to life for a fair price. Thank You
Excellent results
Technicians very professional and courteous. Appreciated pre-visit confirmation and contacts
non toxic.
nice person who did job.
didn't like, thought your quote was too expensive for having a second person to help move furntiure.
Great job, prompt and courteous service.
Quality, customer service, easy to make an appointment.
The cleaning is yhe best and the technition-Robert outstanding. He was efficient and knowledgeable. a 10 in my book!
I think a second pass was in order for the rugs. The rugs were billed at a buck fifty a sq. Ft. the price sdisparity is unjust. The person told me it is a different attachment, I watched. Not true. So, it is bait with 50 bucks a room and jack up the price and give lame not true justifications.
Service was friendly. Seems with a little extra attention I would be quite happy.