- Phone: (949) 387-2222
- Visit Website
based on 35217 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, professional,thorough
Easy to schedule, dried quickly - no by-products sent to the ocean via the gutter.
The fellas are always prompt and very polite....they do a great job on both carpets and tile floors.....I strongly recommend them.
They were very polite and did a very good job!!
Brian was very nice and explained the technique that Zerorez uses. I am very happy
with the results, I will definitely use your company again. Patty Albright
I like that you do not use soap to clean the carpets so when they dry, they feel soft and fluffy again.
The customer servicemen explain why Zerorez is different from other carpet services,they explain it very well,always clean up before they leave and never leaves a mess.My carpets look great,this is the second time I have used your service and will continue doing so. I have recommended your service to my daughter. And best of all it's GREEN
You do great work. Servicemen are courteous and professional.
Your services & representatives are very professional. Livingston was determined to remove a dark wax stain from light-colored carpeting, and he did, much to my delight!
You have a very clean product, and a responsible employee(Dave)thanks
i like your services but think the billing manager is very difficult. i was double charged on my debit card the first time and I put in a dispute, which was resolved when the double billing came off my account. I then continued to pay by credit card and check for subsequent visits. now the billing mgr will not allow me to use a credit card as she says they have no way to resolve it if I dispute it. The only reson I did so in the first place is because I was double charged in error. This doesn't promote good will with customers and since we own restaurants and night clubs, we could have used your services in our businesses. She has made it too difficult for me.
Chris was awesome. He didn't make me feel embarrassed about how dirt my car interior was, he just said he will do his best. It was a very positive experience.
Professional service and it turned out better than expected. Looks as good as new.
Informative, Prompt, Thorough. Technician was thoughtful and interested in my feedback about the work he did.
Very professional and satisfied with the results.
I wouldn't use any other company! Great service and not at all pushy about upselling. They did their job perfectly, no hassle, were polite and pleasant to deal with.
Virginia Naeve, Laguna Hills
The tech was very professional and efficent. He did a great job on our carpet and I have recommended it to others. My neighbors are having there carpet cleaned today.
The service is thorough, the carpets always look brand new. Zerorez shows up on time, takes care in preparing the carpet for the cleaning and will guarantee the satisfaction of the work performed. The staff is honest and professional. Our company will continue to utilize their product and servies.
good job thanks
Service was as advertised. My carpets are 13 years old and they looked new again. Technician was very friendly, knowledgeable, and professional. I like the fact that there is no soap used so no soap residue. I have recommended your service to my girlfriend and she will have it done in a couple of months
NO CHEMICALS, VERY GOOD RESULTS...MY CARPET WAS VERY STAINED AND YOU GOT ALL THE STAINS OUT.
The dirty spots don't pop back up in a week or 2
Zerorez needs improve their organization and communication.
Soap leaves a residue that attracts dirt. I trust that our carpets will remain clean for a much longer period of time. Time will tell for sure.
Jose is a very capable, and dependable technician. He did an excellent job!
Get service! The stains came up and the carpet dried fast. The service man was so nice and professional. I will use Zerorez again and recommend it to my friends and family.
robert was very professional and helpful. he was able to get a bad smell from our area rug and was very fair with pricing. we will call him again.
The products are so clean and do such an amazing job at cleaning the carpets and the clean results last such a long time. Also, your service personnel is the best out there!!
The technician was detailed and professional....love that you are green
My carpet looks brand new and feel light and fluffy. the service was fast and friendly
Environmentally safe. Quick service.