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based on 32772 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
YOUR TECH WAS GREAT, WORKED REALLY HARD AND A NICE GUY!
David V. put alot of effort and extra time into cleaning my very dirty carpet. He was very professional. And I am glad he took the dirty water with him.
Nothing, the service was great.
Great cleaning method!
Cleaned my rugs without soap so well, they looked like new.
Dryed in a matter of hours.
The cleaning was better than any chem dry type cleaning I've ever used in the past. It's been more than a month and the carpets didn't have returning stains as has happened in the past.
My husband was dissapointed that for the cost of the cleaning; several stains did not get removed (but who knows what those stains may of been) and he felt that there should be a crisp, clean smell in addition to the fact that it took two days to completly dry which frustrated him.
I realize that your claim is that stains won't re-appear since foot traffic is not activating the chemicals and soaps that most cleaners use. We are neither pro or con this zerorez process at this time. Thanks
Carpets looked great, technician, Robert Keith (SP?) was awesome...would recommend him to all who needs this service.
The professional service and results
No soap, no chemical smell, courteous employees, no mess when finished.
I like the professionalism of the staff, how our carpet now looks, and the fact that no chemicals were sued.
This is the second time I've used Zerorez and I'll never go back! I have a toddler and dog and between the two our carpet gets destroyed. I've used numerous carpet cleaning services but many of the stains come back within a week. I don't know what Zerorez does but the stains are gone for good every time they leave and there's no nasty odors from cleaning chemicals or anything else. They cost more than other carpet cleaning services but they leave your carpet (or whatever you need cleaned) like new. I've had Brian as the cleaner before and he's very professional and friendly.
I love that the stains that always reappear after a cleaning DID NOT REAPPEAR after your company cleaned my carpets.
My husband and I really love the thoughtfulness and helpfulness of the technicians (Chris Morris is awesome, if avail!). We've used Zerorez twice now and will definitely be using them again. We've already recommended them to a friend who has also purchased services.
Showed up on time. Explained all services. Recommended extra services, but did not pressure into buying most expensive.
Safe for pets, no residue, deep cleans
The customer service is stellar, the technicians outstanding, the price most competitive, the quality of product -- simply unbeatable!
Your name says it all Zero Residue on my carpets and furniture. Everything came out clean and my 20 year old carpet looks and feels like new.
Service was wonderful the results were beyond what I expected. I had a severe red wine stain that I would have been happy to just lighten. It is gone completely.
ENVIRONMENTALLY FRIENDLY.
I have tried many other companies with much disappointment but with Zerorez my carpet felt and looked clean and soft. It also dried very fast. I'm a happy customer.
Name removed
My carpets were really in pretty bad shape and really had low expectations. The tech worked hard and spent extra time and was able to get almost everything clean. There was a stain that now looks very light, but was expected.
The service tech was very pleasant, fast and very neat working around may furniture. The like the water method that is used for your cleaning process there is no residue left over my carpets look great.
chemical free
The dedication of the carpet cleaner and the pride he/she takes in cleaning my carpet. Going that "extra" mile to be sure that I am completely satisfied with the carpet cleaning job they have done.
The lack of chemicals and the quality of which the resulting cleaned carpets are the result.
The fellow was polite,friendly and he did a good job
Service was punctual and staff very friendly too. I love my clean carpets and recommend your service to my my friends.
Came as scheduled
Cleaned everywhere
Cleaned thoroughly
Worked quickly
Courteous
The people were on time and my carpets look very clean.
carpet is very clean