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based on 32772 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that there is no residue left in the carpet
Your technician was very pleasant to deal with.
Professional staff and technicians. Good product.
Prompt,friendly, informative, and clean. My carpets are looking good!
He was prompt and efficient, finished really quick. The carpet looks good given the type it is, a few shadowy spots but much better than I expected.
The service was fast, quiet, easy, and yet very effective. Thank you so much! I'll definitely be calling back for service at my home.
Excellent service, nice workmen, prompt, communicative, and cleans carpeting, upholster, etc. better than anything I've ever seen. What's not to love?
1. On time
2.Process and results were great.
I like the fact that no chemicals are use to clean. the service was very professional, Robert did a very good job cleaning the house carpet as well as the carpet and seats of my car, and also telling me good tips to use the spot remover that comes with unlimited free refills.
The rug is staying clean a lot longer than previous cleanings.
The service man was very helpful and professional. My carpets are very clean and feel great when you step on it, not like the soapy crunchy feeling. They also look great.
Thank you.
maybe a better rinse. Spots did not come out which you cannot always see until carpet is dried. I had to use a spotting agent after carpet dried & got spots out better. I think maybe hot water/steam is better.
No residue left, dries quickly. Stays cleaner longer, and that's saying something, because we have pets. Your technicians do a teriffice job! I've used several other carpet cleaners in he last 30 years, but this is the BEST!!!
Clean, efficient, friendly service. I have already recommended you to a neighbor who enquired after seeing the truck in the driveway. I appreciated being called and informed
when the operative's previous job took longer than expected and like that level of customer service.
Green, residue free, carpets look great after cleaning!
The carpet really looks and feels clean after it dries. Also the stains are gone and do not reappear after the carpet is dry.
Natural, chemical free.
you are very expensive. Also, the sealer for the furniture was very smelly, and I didn't realize it would be.
The first person that came to do the carpets did not do a very good job. I would never have recommended zerorez after the work that he did. But, the next guy that came did a wonderful job and I would recommend zerorez. So, I would recommend you to my friends if I knew that their first experience was going to be like my second experience, then I would be happy to recommend you.
Very personable and professional people. Helpful in everyway
This is my fourth time using Zerorez. As usual the products and services were excellent. I had a lot of stains and dirt this time both on the carpets and upholstery and your employee Robert was very diligent and produced results that brought back my carpet and sofas to look almost brand new. Thanks so much.
Our technician was very thorough and friendly. He went above and beyond to get our carpet so clean.
It costs too much to pay by the room when my house is so small. You should charge by the square foot.
Professional technican behaviors, including explaining what the cleaning process would involve.Would return to correct any resurfacing soil patterns, if appeared after carpet dried. Did an excellent job. No damage to anything. Product really cleaned up and improved the appearance of my carpets. No returning stains or trackmarks, as with other cleaning done previously by Coit and myself. Thanks so much. I am giving my positive comments and recommendations to others. Name removed
Being green and doing a good job
Without the residue left behind by cleaning solutions, the Zerorez cleaned carpets felt really clean and stains did not re-appear as has happened in the past with other carpet cleaning services. The carpets seem to stay cleaner longer.
Professional
Not harsh, cleaned my carpets and they look great!
The Zerorez rep was very communicative about the product and what he was going to do each step of the way. I did have to caution him about going to hard up against the molding, but all ended up just fine. No dents or scratches in the woodwork.
We had a sofa cleaned. The technician was on time and the cleaning went quickly. It also dried quickly. This sofa was not particularly dirty, but needed to be freshened up after a move from another state and a few months in storage here before we moved into our new house. We certainly would call you again for upholstery cleaning. It was a positive experience and we are also interested in some of your other services including stone and grout cleaning. You were recommended to me by our interior designer and I would recommend you also.
Carpets are very clean. There is no residue. They were on time and very professional.