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32772 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Livingston, our Zerorez tech, arrived exactly on time. He clearly explained everything that he was going to do, and also made suggestions to help us keep the carpet clean going forward. He gave us a nice discount on some additional services that were not in the original work order (2 sofas, 1 area rug, ect), and was very thorough and professional during his time in our home. The carpet now looks much better, feels softer, and even smells cleaner! Would highly recommend Zerorez to anyone looking for a complete and professional home carpet and furniture cleaning
It makes the carpet feel more plush and it looks great.
I thought it took too long to dry. The normal traffic area dirt came back once dryed
No hard sell on additional services. Very efficient and friendly technician. Very thorough cleaning performed. Highly recommend. I paid what I expected to pay with no surprises.
courteous, professional, reliable, dedicated technician
Great service. Carpet was so clean and soft; clearly no residue! I will only use Zerorez from now on. The best!
Carpet is very clean - smells fresh (no perfume!). Zerorez has a good reputation and I was pleased to see it in action.
The carpet is clean without chemicals, took less time to dry and will hopefully stay clean longer.
The carpet didn't feel slimmy after being cleaned and dried quickly. The guy who came out was very professional and very pleasant to work with. I'll never use any other carpet cleaning company again. Thank you Zerorez!!!
The estimated amount of time was right on
Carpet was very clean
Pet stains that I thought wouldn't come out, did come out; I thought they'd come back, and for the most part,they haven't.
You are clean, on time, and do a great job!
The technician was right on time, worked efficiently and thoroughly and the carpet looks great!
Green element. Can visually see the difference. Curteous personnel.
informative, friendly representatives, efficient and hardworking. They made the most of their time without making me feel rushed or slighted. Carpet looks great! Wonderful service.
on time, friendly, professional, good results
Thoroughly professional services; from the technician to the equipment used to produce excellent results.
I loved the way your service man (Livingston Panhorst)worked. He was very professional and worked very hard. He also took time to explain the process and what he was doing.
friendly service , quick working tech.....complete job. my carpet was very clean!
The carpet is clean and doesn't have any smell or stiffness.
Although the cost was more, the work was done well, seems to have been a good job, and the person doing the cleaning was very friendly!
I have had many companys come out & clean my carpets, was never happy with end results all the stops came back withing a week, with Zerorez my carpets are stilll looking good & the pet odor they were able to remove. THe representative explained everything as he went along what he would be able to accomplish & would not. Very honest & professional. I will definately use Zerorez again for my carpet cleaning needs.
Your technician was polite and informed about the process, worked very hard and was very efficient.
promt,courteyous,and a good product
I don't normally bother with these but your service exceeded our expectations. Thank you
Our 1994 berber carpet looks brand new!! Robert was an amazing tech who did the job! Thanks very much.
The service was very thorough and efficient. I feel like the carpets were cleaned very well.
Great service! On time, professional, careful with my furniture, and unbelievably clean carpet after!
The lack of soaps, detergents, and scents in the cleaning. The quick dry time after the carpet has been cleaned. That the carpet stays cleaner longer. The friendliness and professionalism of Zerorez employees.
Brett was excellent. He was thorough and well mannered. I feel comfortable recommending to our friends.
The carpet was left saturated. Dirt stains returned within two weeks. Don't really know what you can do.