Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2012 — Rated 9 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Safe, effective and endorsed methodology. Professional representatives.
Report a concern   December 27, 2012 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

The capet cleaning turned out beatifully. We had pet urine problems that wee totally taken care of. Robert was very kind and knowledgeable.
Report a concern   December 27, 2012 — Rated 5 out of 10 by C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

some of the spots that i pointed out were high traffic areas and when the carpet dried was not clean
Report a concern   December 27, 2012 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Larry, (I think that was his name) the technician was friendly and prompt. He called ahead to let me know that he was 30 minutes away. And arrived right on time. The cleaning was superb. I'm very happy with Zerorez and will definitely use again!
Report a concern   December 27, 2012 — Rated 10 out of 10 by D.V. Zerorez Los Angeles
What do you like about our products and services?

I like that you do not use any soap products.
Report a concern   December 27, 2012 — Rated 9 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Thourough cleaning....timely arrival...friendly and helpful people....however the carpet was much to wet this time and took about 4 days to dry...
Report a concern   December 26, 2012 — Rated 10 out of 10 by Z.G. Zerorez Los Angeles
What do you like about our products and services?

Professional and courteous service.
Report a concern   December 26, 2012 — Rated 0 out of 10 by S.J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have had to ask for a return cleaning of certain areas.
Report a concern   December 26, 2012 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

best results, and professional technicians
Report a concern   December 25, 2012 — Rated 9 out of 10 by Kacie Nemeth Zerorez Los Angeles
What do you like about our products and services?

Very professional, quick and thorough.
Report a concern   December 25, 2012 — Rated 6 out of 10 by C.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It has been 4 days and the carpets are still not 100% dry. Because of our holiday party tomorrow, we are forced to put the furniture back.
Report a concern   December 24, 2012 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Dennis Smith was our technician. He was professional and thorough. We've used Zerorez before. We love the way it leaves our carpet clean and free of soap residue.
Report a concern   December 24, 2012 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly technicians, stays cleaner longer, better for you...
Report a concern   December 24, 2012 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Brian was very professional and nice!
Report a concern   December 24, 2012 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Your rep did a great job.
Report a concern   December 24, 2012 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

You got the spots out when I thought it would be impossible. Your service rep, Dana, was the best!
Report a concern   December 24, 2012 — Rated 10 out of 10 by A.J.W. Zerorez Los Angeles
What do you like about our products and services?

Cust service was excellent
Report a concern   December 24, 2012 — Rated 10 out of 10 by Dan Elder Zerorez Los Angeles
What do you like about our products and services?

You're the only carpet cleaners who both get my carpet clean AND don't leave behind any harsh odors or chemicals. I have a toddler and wouldn't trust my carpet to anyone else for her health.
Report a concern   December 24, 2012 — Rated 10 out of 10 by Jim2 Smith Zerorez Los Angeles
What do you like about our products and services?

Very fast, good job, and reasonable price.
Report a concern   December 24, 2012 — Rated 10 out of 10 by A.Z. Zerorez Los Angeles
What do you like about our products and services?

I love the fact that no chemicals were used in the cleaning of my carpets. I also thought Chris was a very courteous representative and he did everything he could to ensure I was satisfied with the service. I will definitely be booking a 9 month appointment as recommended by him.
Report a concern   December 23, 2012 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Your staff was very professional and accommodating.
Report a concern   December 23, 2012 — Rated 10 out of 10 by Marilyn Ault Zerorez Los Angeles
What do you like about our products and services?

Techs are pleasant and nice to work with.
Techs put muscle power in their cleaning.
I feel confident with this company in knowing they will stand behind their work.
Report a concern   December 23, 2012 — Rated 10 out of 10 by N.N. Zerorez Los Angeles
What do you like about our products and services?

I thought your cleaner, Brian was very friendly and knowledgable. He was prompt and thorough. The carpet looks very nice and I'm hoping it stays that way for a while, usually after a cleaning it looks bad again pretty quickly. Brian told me that no chemicals are used with zero Rez, so I hope it has better results.
Thank you
Report a concern   December 23, 2012 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

service was quick and carpeting dried quickly
Report a concern   December 23, 2012 — Rated 10 out of 10 by Diane Loomis Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service and an superior job cleaning our carpets.
Report a concern   December 23, 2012 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Robert's work was amazing. He always gave 100% effort in anything I asked him to do. I love my tile and carpet. I feel like I am in a new house. Robert definitely wanted me to be happy with his work. He did extra work that I did not ask him to do and offered suggestions on how to keep my floors and carpet clean. I would have him back in a heartbeat. Thank you Zerorez for the fine work.
Report a concern   December 23, 2012 — Rated 8 out of 10 by M.T. Zerorez Los Angeles
What could we do to improve?

I LOVE this service because the last thing I want in my house is chemicals. The technician was very nice, professional, well groomed and did his job quickly. The only improvement could have been a touch more thoroughness. He missed under my bed, where my dog likes to take his treats and muck up the carpet. I'm sure there is also a ton of dust mites living there too. Wish he had not missed that, but otherwise, I'm happy as usual. Well worth the extra cost.
Report a concern   December 23, 2012 — Rated 10 out of 10 by Julie Miller Zerorez Los Angeles
What do you like about our products and services?

My carpet looks amazingly better,
and The customer care I received today was outstanding.
Thanks so much!
Julie
Report a concern   December 23, 2012 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

No chemicals
Report a concern   December 22, 2012 — Rated 9 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

They were clean, neat and early

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