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32772 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean carpets!
Everything. Our tech was polite, professional, knowledgeable and on time. The carpet looks fantastic, too!
Zerorez is the best. Our carpets have never looked better and we have tried a number of well known carpet cleaning companies over the years.
We will never have any other company clean our carpets.
On time and neat! Thanks
It was quick and really took the dirt out.
Excellent service from a professional in the business- we were happy with the results and the short drying time. Our service person (Ben) was polite and articulate. He represented the company well.
So far the carpet looks very clean and fresh. I found the service man very pleasant and the carpet dried quickly.
very green and safe for kids. They say it'll help the carpet stay clean for about 9 months. We'll see. I 'll love that.
No chemicals..our technition did a thoro job.
Our home is a place to live in. We have pets and they are all over everything. Zerorez cleaned our couch and carpet (both were very stained) and both jobs were excellent! I'm painting my home now, and I intend to use them for the rest of the house.
No residue and CLEAN carpets.
We appreciate the organic service since we have small children.
The stains on the furniture and rug did not come out until the second time it was redone. The company was nice about rescheduling the 2nd visit after they went to the wrong area on the day they had the appt to redo the furniture and rug. Both men were very nice and tried hard to please us.
the no residue factor, how quickly the job was completed, how nice my carpets look after. i will call zerorez everytime i need my carpets cleaned!
Products used were excellent and service very propessional! Thank you!
Gabriel is the kind of guy that you can always count on to get the job done right.
You did what you said you would do. It cost what you said it would cost. You appeared when you said you'd be there. You showed respect to my home and furnishings. You actually got my expensive and sensitive carpets clean, the most important aspect of all!!! Zerorez will be cleaning my home for many more years. So glad we found you.
Your team member was a real pro and believed in his product. My wife and I now do also.
Professional service, showed up as scheduled, answered all questions fully, able to see the dirt being cleaned through the clear hose section.
My carpet is spotless!
service tech took extra care when cleaning our carpets.no soap makes a big difference in the way the carpets dried.
The carpeting in the room was clean, but the carpeting in the closet is not. Now I am starting to see areas that look dirty in the same place they were dirty before you cleaned.
Too wet to0 long. Didn't brighten carpet anymore than a lesser expensive service we have used in the past. Very courteous young man who did the job.
the whole thing. carpers are very clean, best we have had.
Your representative, Chris, obviously takes great pride in your company and his work. Both, by the way, well placed! He did such a great job. We had our carpets "dry cleaned" recently with less than good results. Chris picked up the old sawdust residue and the carpet sparkles! I took pictures and videos. Its amazing. In my business, I prepare homes for sale as well as deal with move-outs and move-ins...I will recommend Zerorez to all my friends and clients. Thanks
The man who did the work was wonderful. However, the carpet didn't look any better after the job was done. Stanley steamer seems to be able to remove the stains better. Sorry!
It works soooo well and is a safe product. We have tried other more economical means and vendors to clean our carpet and have never been satisfied. My carpet always looks newly installed after cleaned by your company.
No chemicals and very dry compared to other services.
The guys are very professional and good natured!
The product is environmentally safe, which is good for my family, and the product worked very well in cleaning the carpet and the tile floor in the kitchen. Both look like brand new. The servcie representative was professional, knowledgable and efficient. I will use Zerorez every year for my floor cleaning.
have used you several times....like the NO SOAP cleaning. It just freshens up my carpets.