Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 28, 2011 — Rated 9 out of 10 by T.P. Zerorez Los Angeles
What do you like about our products and services?

have used you several times....like the NO SOAP cleaning. It just freshens up my carpets.

Report a concern   April 28, 2011 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets!

Report a concern   April 28, 2011 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Everything. Our tech was polite, professional, knowledgeable and on time. The carpet looks fantastic, too!

Report a concern   April 28, 2011 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the best. Our carpets have never looked better and we have tried a number of well known carpet cleaning companies over the years.
We will never have any other company clean our carpets.

Report a concern   April 28, 2011 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

On time and neat! Thanks

Report a concern   April 28, 2011 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

It was quick and really took the dirt out.

Report a concern   April 28, 2011 — Rated 10 out of 10 by C.P.A. Zerorez Los Angeles
What do you like about our products and services?

Excellent service from a professional in the business- we were happy with the results and the short drying time. Our service person (Ben) was polite and articulate. He represented the company well.

Report a concern   April 28, 2011 — Rated 9 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

So far the carpet looks very clean and fresh. I found the service man very pleasant and the carpet dried quickly.

Report a concern   April 28, 2011 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

very green and safe for kids. They say it'll help the carpet stay clean for about 9 months. We'll see. I 'll love that.

Report a concern   April 28, 2011 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals..our technition did a thoro job.

Report a concern   April 28, 2011 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Our home is a place to live in. We have pets and they are all over everything. Zerorez cleaned our couch and carpet (both were very stained) and both jobs were excellent! I'm painting my home now, and I intend to use them for the rest of the house.

Report a concern   April 28, 2011 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

No residue and CLEAN carpets.

Report a concern   April 28, 2011 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

We appreciate the organic service since we have small children.

Report a concern   April 28, 2011 — Rated 4 out of 10 by L.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains on the furniture and rug did not come out until the second time it was redone. The company was nice about rescheduling the 2nd visit after they went to the wrong area on the day they had the appt to redo the furniture and rug. Both men were very nice and tried hard to please us.

Report a concern   April 28, 2011 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

the no residue factor, how quickly the job was completed, how nice my carpets look after. i will call zerorez everytime i need my carpets cleaned!

Report a concern   April 28, 2011 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Products used were excellent and service very propessional! Thank you!

Report a concern   April 28, 2011 — Rated 10 out of 10 by S.C.A. Zerorez Los Angeles
What do you like about our products and services?

Gabriel is the kind of guy that you can always count on to get the job done right.

Report a concern   April 28, 2011 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

You did what you said you would do. It cost what you said it would cost. You appeared when you said you'd be there. You showed respect to my home and furnishings. You actually got my expensive and sensitive carpets clean, the most important aspect of all!!! Zerorez will be cleaning my home for many more years. So glad we found you.

Report a concern   April 28, 2011 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

Your team member was a real pro and believed in his product. My wife and I now do also.

Report a concern   April 28, 2011 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Professional service, showed up as scheduled, answered all questions fully, able to see the dirt being cleaned through the clear hose section.

Report a concern   April 28, 2011 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

My carpet is spotless!

Report a concern   April 28, 2011 — Rated 10 out of 10 by M.D.A. Zerorez Los Angeles
What do you like about our products and services?

service tech took extra care when cleaning our carpets.no soap makes a big difference in the way the carpets dried.

Report a concern   April 28, 2011 — Rated 7 out of 10 by S.L. Zerorez Los Angeles
What could we do to improve?

The carpeting in the room was clean, but the carpeting in the closet is not. Now I am starting to see areas that look dirty in the same place they were dirty before you cleaned.

Report a concern   April 28, 2011 — Rated 7 out of 10 by G.S. Zerorez Los Angeles
What could we do to improve?

Too wet to0 long. Didn't brighten carpet anymore than a lesser expensive service we have used in the past. Very courteous young man who did the job.

Report a concern   April 28, 2011 — Rated 10 out of 10 by T.P. Zerorez Los Angeles
What do you like about our products and services?

the whole thing. carpers are very clean, best we have had.

Report a concern   April 28, 2011 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Your representative, Chris, obviously takes great pride in your company and his work. Both, by the way, well placed! He did such a great job. We had our carpets "dry cleaned" recently with less than good results. Chris picked up the old sawdust residue and the carpet sparkles! I took pictures and videos. Its amazing. In my business, I prepare homes for sale as well as deal with move-outs and move-ins...I will recommend Zerorez to all my friends and clients. Thanks

Report a concern   April 28, 2011 — Rated 0 out of 10 by J.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The man who did the work was wonderful. However, the carpet didn't look any better after the job was done. Stanley steamer seems to be able to remove the stains better. Sorry!

Report a concern   April 28, 2011 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

It works soooo well and is a safe product. We have tried other more economical means and vendors to clean our carpet and have never been satisfied. My carpet always looks newly installed after cleaned by your company.

Report a concern   April 28, 2011 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals and very dry compared to other services.

The guys are very professional and good natured!

Report a concern   April 28, 2011 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

The product is environmentally safe, which is good for my family, and the product worked very well in cleaning the carpet and the tile floor in the kitchen. Both look like brand new. The servcie representative was professional, knowledgable and efficient. I will use Zerorez every year for my floor cleaning.


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