Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34663 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2013 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

They always do a fantastic job and staff is super professional!

Report a concern   May 9, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Larry was great, timely and effecient.

Report a concern   May 9, 2013 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

It was quick and easy.

Report a concern   May 9, 2013 — Rated 10 out of 10 by George Vardaman Zerorez Los Angeles
What do you like about our products and services?

CONSISTENTLY Zerorez is the BEST, by far!

Jorge

Report a concern   May 9, 2013 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Fast drying, super friendly technician named Keith; really nice guy, covered wall edges to protect them from his hoses, great job, thank you!

Report a concern   May 9, 2013 — Rated 10 out of 10 by Wayne Herbert Zerorez Los Angeles
What do you like about our products and services?

Our carpet has never been cleaner and the tecnician was very polite Nd professional.

Report a concern   May 9, 2013 — Rated 10 out of 10 by J.M.N. Zerorez Los Angeles
What do you like about our products and services?

The technician was thorough, professional and competent! We will definitely use your company again! Our 96 year old mom was thrilled!

Report a concern   May 8, 2013 — Rated 10 out of 10 by Darlene Ward Zerorez Los Angeles
What do you like about our products and services?

My carpet looks beautiful!

Report a concern   May 8, 2013 — Rated 3 out of 10 by L.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I e-mailed your company after my carpets were cleaned and got no response. I have used zero rez several times and have never had my carpets left so saturated . They didn't fully dry until the fourth day after they were cleaned. I had to vacuum them three times so that they could fluff up again. I wanted someone to come back and dry them the next day but got no response. I wasn't at all happy with the service I received. I was very disappointed.

Response from Zerorez Los Angeles:

Reached out to client, no response yet.

Report a concern   May 8, 2013 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals.

Report a concern   May 8, 2013 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. The carpet smells good. The person who cleaned thecarpet was great.

Report a concern   May 8, 2013 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

excellent cleaning!

Report a concern   May 8, 2013 — Rated 5 out of 10 by A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I am waiting to see if the stains return and if they do how it is taken care of. If the stains do not return as they were I am happy to tell everyone I know about Zerorez and will be calling to have my carpet, 2 wing back chairs, and couch cleaned.

Report a concern   May 8, 2013 — Rated 10 out of 10 by N.A.N.H. Zerorez Los Angeles
What do you like about our products and services?

I wss very impressed with Chris and how hard her worked to get my carpet clean.

Report a concern   May 8, 2013 — Rated 10 out of 10 by H.C.G. Zerorez Los Angeles
What do you like about our products and services?

Your employee represents the company very well with his professionalism and courtesy.

Report a concern   May 8, 2013 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

The young man, Bryan, was on time, courteous, knowledgeable and efficient. I would and have highly recommended Zerorez to friends and neighbors. My carpet never looked so good.

Report a concern   May 8, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   May 7, 2013 — Rated 10 out of 10 by Linda Gladson-Elfiqhi Zerorez Los Angeles
What do you like about our products and services?

The technicians are friendly and efficient. And the results are wonderful. I especially appreciate that my carpets are cleaned environmentally and without toxic residue.

Report a concern   May 7, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Great service and thanks for the opprotunity of submiting my A+
Name removed

Report a concern   May 7, 2013 — Rated 10 out of 10 by Michelle Montes Zerorez Los Angeles
What do you like about our products and services?

The technicians are clean cut, professional and polite. They carefully explain the procedures and stand by their work.

Report a concern   May 7, 2013 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Nice to have the technician be so polite, well groomed and polite.

Report a concern   May 7, 2013 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The customer service is all about it in the companies,If you have good products and NOT customer service, nothing will be a work,I am so happy with Eduardo excelente service,very professional and this guy have great dedication for his job.

Thanks,

First name removed.

Report a concern   May 7, 2013 — Rated 10 out of 10 by Bobby Shaw Zerorez Los Angeles
What do you like about our products and services?

Friendly and knowledgable staff. Took me through the whole process, addressed concerns, thoroughly cleaned my carpet and tile. Both look BRAND NEW!

Report a concern   May 6, 2013 — Rated 10 out of 10 by Connie Thompson Zerorez Los Angeles
What do you like about our products and services?

I value your expertise and hard work and concern that I get the very best result

Report a concern   May 6, 2013 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Works as advertised, excellent technician

Report a concern   May 6, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

My parents were so pleased

Report a concern   May 6, 2013 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

The tech was great. He called to say he was 30 minutes to arrival. My carpets look GREAT!!

Report a concern   May 6, 2013 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

QUICK,EFFECIENT ON TIME AND A GREAT JOB! THANKS!

Report a concern   May 6, 2013 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Communication, price and the technician.

Report a concern   May 6, 2013 — Rated 9 out of 10 by Jean Keleman Zerorez Los Angeles
What do you like about our products and services?

I have always been happy with your services over the years--carpets look and stay clean.
This time I had a problem with the loveseat that was cleaned--marks very prominent where the machine made lines on the fabric.


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