Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34664 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2013 — Rated 10 out of 10 by Cheryl Ware Zerorez Los Angeles
What do you like about our products and services?

It really took the black spots out of the carpet. Carpet considerably improved in appearance. Imam happy with the result.

Report a concern   June 23, 2013 — Rated 10 out of 10 by W.T. Zerorez Los Angeles
What do you like about our products and services?

The carpet is so soft after the cleaning. It also seems to stay clean longer than with other steam methods of cleaning.

Report a concern   June 23, 2013 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Techs are clean, polite, courteous and helpful. Work efficiently to save the customers time.

Report a concern   June 23, 2013 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

The customer service is excellent. The staff on the phone are professional and accurate in their pricing and appointment scheduling. The fee was very competetive. The technician (George) was cordial and punctual. He called as promised to give a more specific ETA. He did a fantastic job. My son's room was just in bad shape. He made the carpet look brand new. I can't say enough about the entire experience.

Report a concern   June 23, 2013 — Rated 0 out of 10 by H.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The worker was very rude. He wouldn't move a standing fan, which I don't consider heavy furniture. He missed the sides of the stairs where you can still see dirt.

Report a concern   June 23, 2013 — Rated 10 out of 10 by Christopher Kempf Zerorez Los Angeles
What do you like about our products and services?

You show up on time. Service is courteous and most importantly, you do a great job cleaning and it stays clean, longer.

Report a concern   June 23, 2013 — Rated 10 out of 10 by Terry Sanders Zerorez Los Angeles
What do you like about our products and services?

My carpets were a real mess from having older and ailing cats and dogs. Pet stains were pretty bad. I have fairly new carpets. One room a cheaper carpet and pad. Two rooms expensive stainmaster and stainmaster pad. Still the stains were visible in all three rooms and had been there a while. I purchased the additional pet stain product offered. It was expensive but I wanted the best shot to remove the stains. I did have a problem with how long my carpets stayed wet. Some areas were still damp a week later... However Zerorez sent a second serviceman to freshen the scent as it took so long to dry. The great news is, it's been three weeks now and the stains have not come back. I feel it was worth the extra $$ and hassle of the wetness to save my carpets. Everyone I spoke with was very professional and on top of my concerns. I will use Zerorez again.

Report a concern   June 23, 2013 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Great service!!!!!

Report a concern   June 23, 2013 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Our carpets had not been cleaned for five years. Your service man worked extremely hard to clean the carpets and sofas...everything looks like new!

Report a concern   June 23, 2013 — Rated 10 out of 10 by K.E.M. Zerorez Los Angeles
What do you like about our products and services?

Dana was wonderful! Did a fabulous job for me. The carpets and couches look like new! Thank you.

Report a concern   June 23, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

not the tradition chemical based solutions. dries faster

Report a concern   June 23, 2013 — Rated 10 out of 10 by N.F.D.H. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule appointment using online scheduling.
Call before arriving for appointment
Uniforms and logo truck used during the service
Cleaning was fast and didn't leave the carpets really wet
Profesional and courteous service

Report a concern   June 23, 2013 — Rated 9 out of 10 by Paula Godwin Zerorez Los Angeles
What do you like about our products and services?

Everything..It was a very pleasant experience.

Report a concern   June 22, 2013 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Always on time, well-organized, friendly, nice servicemen who do a great job! What's not to like?

Report a concern   June 22, 2013 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

I've used your service twice. Both times the men did a good job and cleaned up afterwards.

Report a concern   June 22, 2013 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Michael was very informative and helpful in explaining what he was doing. He was very professional and I will be even calling back myself for my next carpet cleaning.

Report a concern   June 22, 2013 — Rated 10 out of 10 by Beverly Andrew Zerorez Los Angeles
What do you like about our products and services?

No soup residue or chemicals involved in cleaning process / quick drying

Report a concern   June 22, 2013 — Rated 9 out of 10 by Elaine Archer Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great job of cleaning my very dirty carpet.

Report a concern   June 22, 2013 — Rated 10 out of 10 by P.A.B.F. Zerorez Los Angeles
What do you like about our products and services?

Service and product are excellent. Brian, the technician, was outstanding. Professional and courteous.

Report a concern   June 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt, friendly, professional with excellent results!

Report a concern   June 21, 2013 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Carpets are Very, Very clean! There's no residual smell. They dried faster. Technician was thorough and professional. Will recommend to others.

Report a concern   June 21, 2013 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Very professional, carpet looks great, dried quickly,green product

Report a concern   June 21, 2013 — Rated 9 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

nice tech. and quick service. Carpets look great!

Report a concern   June 21, 2013 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

No soap residue.

Report a concern   June 21, 2013 — Rated 10 out of 10 by Celeste Hill Zerorez Los Angeles
What do you like about our products and services?

After using many carpet cleaning companies in my lifetime, Zerorez has delivered on their ability
to get my carpets clean and remove unsightly stubborn stains.

Report a concern   June 21, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Efficient customer service and courteous, professional technician.

Report a concern   June 21, 2013 — Rated 10 out of 10 by Y.S. Zerorez Los Angeles
What do you like about our products and services?

You have a good product, no soap. My carpets and sofa look like new. Michael took care to protect my stairs and walls from getting messed up from the hoses. Over all he did a great job and I have recommended your service to my neighbors.

Report a concern   June 21, 2013 — Rated 7 out of 10 by N.S. Zerorez Los Angeles
What could we do to improve?

Office and customer service staff in office is my only complaint

Report a concern   June 20, 2013 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Looks great!! Happy with the floor repair!!

Report a concern   June 20, 2013 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Fast,efecient service.


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