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32806 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet stays clean longer,the sservice is superior.
I WAS INTRODUCED TO YOU BY MY NEIGHBOR AUTHOR SERVICES AND HAVE USED ONLY YOU SINCE - SO I LOVE YOUR WORK AND THAT YOU PRODUCE A WONDERFULLY CLEAN CARPET WITH OUT ANY CHEMICALS AND YOUR SERVICE IS GREAT!!!!
Very professional and enthusiastic about helping in any way.
Did a great job.
It is our feeling that because you do not utilize any chemicals or solvents, that the integrity of the carpet is preserved for a much longer time. The carpet just feels cleaner than when a completitor does the same job.
Zerorez' service is very professional from 1st contact to completion of their cleaning service. They do not use chemicals that leave a residue and make the carpet gather more dirt. The technicians are polite and well-trained in the cleaning process. Thank you for caring for my carpet!
Quick service, clean with no detergents.
Less expensive
Came on time, professional, excellent result, totally happy. ... Just bummed this morning when I heard a new promo on the radio for a better price than I paid 2 days ago. :-(
The best thing is chemical free and is healthy for our children.
Their honesty. They came when they said they would & did not promise more than they could provide. The workers were polite & respectful.
I really liked Marcel, he was very helpful, hardworking and a very sweet person to do business with.
I have some friends that would like to use zerorez as well.
Tech was friendly and careful and did a great job.
Robert does a FANTASTIC job. He really cares. My husband has had strokes and shuffles his feet, therefore my carpeting gets very dirty. Robert works very hard to get it as clean as possible. He has even come back when the dirt has come back up. Thank you
Quality work and end results by outstanding service representatives!
They seemed to work and environment friendly
Very good result - carpet looks almost new!
The service techs did a fantastic job getting my light colored carpets cleaned!
marcel is professional,courteous and a pleasure
Excellent customer service. Friendly, on time, professional and did a great job. Our carpets look great!
My rugs look great and the price was good. I'm glad that no soap was used and that there is no residue. I will definitely use your service when I need it again, and recommend it to friends.
Our technician was very helpful and friendly. Very professional! Thank you Keith!
First, you never called to reschedule when your truck could not get down the driveway. Second, the work on my couches were sub-par to say the least. When I called your office to discuss this, they told me the driver would call me to discuss what he had tried to do. Two days later and I still have not received a call. I used to rave about Zero Rez in my real estate business circles, not anymore.
I like the product. It doesn't leave a residue for dirt to stick to.
The tech I had to clean my carpets was Gil Rogers. I've had my carpets cleaned 3 times by ZeroRez. All of the techs have done a great job but Gil Rogers did an excellent job. In the past I had a stain that would not come out. Gil was able to get it out. The next time I get my carpets cleaned I will request Gil. If he isn't available I will wait until he is.
Duane Keene
Does a great job cleaning our carpet with no harmful chemicals, important for my little boy that crawls all over the carpet!
I like how clean it looks and smells. I like the men who do the cleaning. They are always pleasant and helpful. I like that you use no soap to clean, therefore, there is no soap residue left in the carpet. I like the fact that the cleaning system vacuums all the dirt and water outside to their truck to haul away; it is not left in the carpet. My carpet looks really good still and it is over 16 years old. We haven't needed to replace it yet.
Thank you, Lois Lowry
Technician was very straightforward in explaining likely outcome, and did a thorough job.
I have previously recommended your company to friends and family several times. The carpets are much cleaner and the cleaning lasts longer than other methods.
On time and great results! What's not to like! Thank you, Jaak Sepp