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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpet cleaning
Too expensive. Too much over emphasis on customer service.
I liked the employee, he was punctual, polite, efficient.
The product is great. We had our carpet done conventionally last time and it looked "washed" afterwards. This did not happen after Zerorez. Also liked that he could do a big woolen throw rug which now looks beautiful.
Easy to get an appointment, tech is always on time, clean and polite. The carpets look great even though they are old and have been abused by our grandchildren and granddog. I like that no soap or chemicals are used in the cleaning process.
Best rug cleaning service tat we ever had.
Tech. was on time and gave us a very thorough cleaning. Lack of residue does seem to keep carpets cleaner longer.
It was amazing to see the difference before and after. My husband and I are looking for tile cleaning after this wonderful service.
No chemicals are used, and your company is operated so professionally.
The non-use of harsh chemicals and professionalism of technicians.
Carpets very clean - service technician did a great job!
IT WORKS!
servicr and quality of work
The technician was very friendly and informative. He took extra care to make sure that none of the equipment he used would scrape against walls or furniture. One room that I had was especially in need of being cleaned and after he cleaned it, it looked good as new. The way they clean the carpet leaves no residue just like their name "zerorez". I have never been happier after having my carpets cleaned. I will definetely use Zerorez again. He even brought special shoe covers in case you need to walk on the carpet before it is dry. You really think of everything. I can't say enough good things about Zerorez!
I am being charged by another company $850 for pet urine after my carpets were cleaned.
Very efficient and quality job. I would highly recommend Gil Rogers also.
Let me put it this way, there isn't anything I did't like!
carpets are very clean
Very professional. The carpet feels very clean and without residue. I also like the fact that we do not need to get it cleaned as often which impacts the longevity of our carpet investment.
My carpets look, feel, and smell wonderful!
Our carpets look great, and the technician was very professional.
The carpet cleaner was extremely professional, kind, and did an amazing job on our doggie dirty carpet, looks like new!
First, let me say I loved our technician, Robert. He was very knowledgeable and skilled. I like that our carpets are spotless and there was no smell. they are as soft on my feet as when brand new. Yeah!
There were places on the carpet that were left dirty. I took a white paper towel and came up with dirt on these 'spots'. They also scraped up my white tile that is next to the carpet. I cannot get the scrape marks off. It looks like the tile has been permanently damaged.
Excellent service by the worker you sent. I would def use again based on his performance and attitude.
You simply do a great job!
Robert was very professional and was able to answer questions I had about different products
Helpful service & courteous service. Reasonable price. Non-toxic.
On time, efficient, good product
The carpets dry quickly and feel very clean. The gentleman who did our service was terrific.
Cleaning was done very diligently, and thoroughly. When I left a message requesting a faxed copy of my receipt due to computer downloading problem, it was done immediately. I am a very satisfied customer and already passed along business card to my employer. Will be calling soon for other areas of my home.