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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service person was efficient, very nice, and did a great job. Our older carpet and couch look brand new! He called before he came, and was wearing your company's logo, and came in your company's truck, which I appreciated very much.
Name removed Huntington Beach, Ca.
Able to respond on short notice and did a great job. Sam Lorado was my technician explained everything along the way. Very pleased.
Great response time. Friendly staff and service people. Reasonable rates. Great results!
I thought I needed new carpet until you cleaned it. I now think it has some life left in it. Thanks Zerorez!
Your carpet cleaning method using alkaline water and a citrus solution works. There are no more dirty soap or chemicals in my carpets. That's why they stay clean longer. The customer service is also excellent.
Carpets come out very clean
Carpet looks clean , tech was polite and explain detail of process.
Robert
very satisfied overall. No suggestions
To early to say how it'll hold up before the spots come back
Dennis Smith was excellent and my carpets are very clean!!!!!
Clean cut workers; great product; quick response for emergency stains. Attention to detail.
Professional, solid quote and options for my carpet cleaning with quotes for each option
I liked your service person, Dennis. He was thorough, professional, knowledgeable and caring.
No soap. Super easy to make appointment online.
Livingston was on time, very friend,y and efficient. My carpets look great and my shower has never looked this good! Should have done that when we bought the house.
No unpleasant odors.
your quick and through and the carpet dries fast
Clean carpet!
very friendly, accomodating personell!!!!
Your phone rep and technician were very professional are exceptionally prompt. Brian was right on time, worked amazingly fast considering the heat and humidity and did a great job! Not only will I recommend, I am inspired to get my carpets taken care of more often.
tech was on time, clean, courteous, efficient. did a great job on the rugs
super clean after cleaned, amazing
I think zero Rez did a good job. It was a bit pricey $175.00 for 1 room. I would only recommend for someone with a large space.
How clean the carpet is, the professionalism of the cleaner, and the fact that there is no residue left behind.
Include some kind of furniture moving with your pricing. Even moving empty coffee tables was considered "extra".
Daniel did a great job
I really liked Dennis the person who cleaned my carpet. He had to make two trips to accomplish cleaning the carpets as we had to get a better position for the truck. He was informative, helpful, hardworking, skilled and did an excellent job of cleaning my carpets! There was NO upselling, just great work and service.
That you use only water, no chemicals and that my carpet dries quickly and looks great when done.
I was very pleased with how well the system cleaned the carpets.