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32806 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fast and easy
It took 2 times to get it right.
The vacuums did not take enough wetness out. The carpet seemed as wet as other companies
I really do like the fact of no detergents, chemicals, etc. being used. The serviceman was fiendly, courteous, efficient and prompt. We could not bring up ouer statement on the internet, could you please send us a copy? Thank you,
very pro clean
Efficient, thorough, Courteous, Informative technician. The carpet looked like new and it was 8 years old and showed.
no soap involved
You were very prompt in arriving when you said that you would be there and my carpets and furniture look great.
There were no toxic odors to deal with. Carpet seems very clean and dried much faster than usual. Technician was very polite and courteous.
Service was quick and efficient. We have used zerorez before with good results. We normally clean once per year and they take care of the tough spots and stains.
Products seem very clean and non toxic. The service was great.
The end result.........fantastic !!!!!!
my carpet is clean and looks great. Technician, Dennis Kennedy arrived promptly. He was cordial and friendly. He was able to get a couple of spots out that the last technician was unable to get out.
Your technician, Jose Mijares, was very professional. How he presents himself, how he performs his job is no doubt an asset to your company.
The carpet looks really nice. Some marks/stains still remain, but overall, it looks so much better than before.
i didnt get to see the end result but heard carpets looked great! service man was very nice and even put my mom's couch back in the living room. Thank you!
The natural product and the efficient way the company is run.
Ricky was awesome and so kind to my kids! He was very knowledgeable and knew exactly what needed to be done! Customer service was great too!
chemical free and short dry time
The service was great. the carpet stayed wet a bit longer than expected.
thorough job, pleasant professionals, flexible
Friendly staff, good quality work. Robert did a great job!
We love the fact that the price you quote over the phone does not change once the technician arrives. Two Thumbs Up!!
We just moved into our condo in August and the carpets were dirty then. Add a dog and it's really bad. David came out and cleaned the carpet and it looks brand new. He is fantastic, answered all of my questions and was the most polite and professional person I have ever had come to my house.
Robert Keith did a great job.
Your employee, Dana, called in advance to let me know he would be here in about 45 minutes, and he was about 5 minutes early. He was polite and got right down to business. When Dana was finished, the carpets looked great, I was very pleased with the results. Dana was a hard worker and very pleasant. He explained that there were a couple of small areas that he had to give extra attention to and did the best he could with them. They looked fine to me.
I'm very glad I called Zerorez, and I'm glad I listen to Bill Handel and heard about your company. Thank you very much.
Mrs. Name removed
Products are clean and chemical-free. The results are spectacular. I have a 30-year-old carpet that can easily go for another 10 years because of its revitalization resulting from using Zerorez. Scheduling is easy and professionally arranged. The service technician (Livingston) is great!
The way the carpets look when you're finished.
Do a great job, polite and nice technicians, and excellent method for cleaning the carpets.
The service person was profession, friendly and efficient. I like the fact that you don't use soap to clean the carpet.
Employees are professional and carpets look great.