36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All of the high traffic areas were addressed and are no longer visible. Also, dried in less time than was expected, Thank you
Professional, punctual gentelmen that made sure I was satisfied with their service.
Joe excelled
fast, efficient, friendly well done job. worth the price. restored the apartment.
I feel that the job got rush the some spot is not clean leave some spot is dirty for 300 dollars for us is not really worth the money that we spent my husband need to clean some spot that's its not clean
cleans very well and dries faster then other companies.
Price was over double the initial quote.
Tech was great, results were great, but I doubt I’ll recommend.
Service is geat,prompt,professional. great that no rug shampoo is used. My carpets are cleaner after Zeroez than they have been after using other carpet companies.
Have used Zerorez for years. I am always happy with the outcome.
go over tougher spots more than once, use extra cleaning spray on tougher spots, etc.
This was a first visit. No issues. Just need more visits to evaluate
Fast and efficient !
Quick and no chemical smell
The management
Great job. Friendly, knowledgeable technician. Love this company.
The quality of the workers and the cleaning process.
Quick response and technician was very professional.
No upselling. Charging for spot cleaning
The service is perfect and they do such a great job. They are very careful not to make any messes. Very professional.
Major was very professional and did a very good job and very quickly.
Clean, sanitized carpets that dry softly and quickly, and friendly, helpful technicians.
Both of your guys were super. They were very polite and did a fabulous job. I'm very happy with how clean the carpets look.
The technicians provided excellent service and were very knowledgeable on what to do.
Easy to book
Clear and thorough estimates
Professional staff who are efficient and respectful of the property. give honest information regarding expected results
Prompt
Fair prices
Excellent job done quickly.
We're pleased with the results. Your technician was polite and quick.
overpriced for the industry, cleaner dumped residue from cleaning at end of my driveway, and the hour and a half for cleaning took less than 20 minutes.
The service was excellent and our floors came out great
This was second time I used zerorez. The first tech was amazing. I did deep cleaning with both. This last tech came in 15 mintues . Completed job I tipped him 20 dollars when he said when carpet drys they'll look perfect. Horrible job these are 2 small bedrooms that only used to sleep no one eats hangs out in there and his work was beyond terrible. Never again
On time. Very competent. Explained and answered any question I asked. I will request Daniel next time.