based on 39985 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am impressed that your service is able to remove deep stains and doesn’t leave the carpet soaking wet.
I was disappointed this trip because when the carpet was wet the stains appeared to be gone but when it dried they came back. I know that my stains were dog urine and had been there for 18 months or longer. I still expected better results.
they did a great job, but the one guy did talk way too much, kept interupting me.
Floors come out very clean, carpet & tile. Ricky was on time, pleasant, professional and thorough.
Very polite staff and efficient service.
My place turned out better than I thought. And my rep, Jay, was great - he even paused for me during work calls 😂 definitely will be back and refer others as well.
Great service, Jayden was amazing.
Very professional business, very thorough and did a wonderful job! Very happy with the results. Thank you,
Call me and I’ll tell you…..
Couldn't get stains or odors out. I've done better with rented equipment doing it myself
Great clean carpets
I was very excited to get my carpets cleaned by Zerorez with all the hype on special water and no chemicals or soap residue but to my surprise they do use some chemicals and carpet was extremely wet for hours and dried crispy without a clean smell. It was just another carpet cleaning that I could have done myself in my opinion!
for our rug cleaning - the stain did not come out 100 percent.
Awesome technician and very professional, punctual and we got a great deal.
The workers come in but their covers over the shoes very professional, hard worker and best of all my floor dries in about five hours. It always comes out very clean. I have white Berber carpet.
Thank You,
Service was great
No chemicals, nice and efficient techs, helpful customer supporr
Joe showed up on time and did an amazing job cleaning our air vents . They had not been cleaned in over 20 years and were a mess . We now have better airflow thru the house . We greatly appreciate the work he did and will be calling Zerorez in the future to keep our vents clean.
Technician was friendly and explained well of what to exii pop cry, dry time etc.
Customer service was excellent from start to finish. My cleaner did an amazing job. He was fast and friendly. 10 stars!!!
The guy who did our carpets did a really good job! They look great!
Angel did good job and fast
Friendly, knowledgeable
on time
On time , good work.
The carpets look fantastic and I have light colored ones at that. The young man told me exactly what he was planning to do using my “mom” vocabulary. He was stupendous! I will ask for him whenever I get the carpets cleaned again
Fast and efficient. Technician explained process and drying time prior to starting. No surprises.
When I used zerorez to clean my sofa, I was pleased with the result. This time calling to clean my client's carpet, I wasn't pleased. It seems like too much water was used. Not sure if that was the problem, but the area underneath where you step on the stairs looked awful! It made it look like it was really dirty. My client was going to try and brush it out.
A couple of the stains that appeared to be gone, started to reappear in a couple of the rooms. I chose number 5 because of my first experience with Zerorez. My girlfriend, who has lots of rental homes had been singing the company's praises to me for years. Disapointing! If I use the company again, I will ask for a different person.
It wasn't cheap either! $320 for 3 bedrooms, a loft and stairs.
Great service it was quick and easy. The carpet looked great. Thank you!
Zerorez gets my carpets cleaner than any other company ever did. Also they get moŕe water out of the carpets so the carpet dri r s so much quicker
I do truly believe that they are the best!!!