based on 40578 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Despite being told on the phone that I would get a first appointment of the day, that clearly did not happen. Second, the cleaner showed up late. Third the cleaner parked in the middle of the parking lot in a way that maximally obstructed neighbors. When I asked the clear if he could re-orient so that he would only block me in (with his van still just as close), he refused. Fourth the cleaner left the carpet so wet that it took over 6 hours to dry with fans and AC (twice as long as the previous time). AVOID Zeorez, all they want is your money. They do not practice customer service.
Service was done very very fast very neat gentlemen knew exactly what he was doing very considerate very thorough in his his job.
Great work! Highly recommend!
Travis did an amazing job!
They showed up when they said they would. The rugs look great! I think they did a great job.
The people that come here are very pleasant. Explain everything before they start. I had my ducts and dryer done Saturday. The floor dudes are back today.
Excellent Service and Crew!
Excellent tech Zaneon. Will ask for him again.
Friendly, professional, offered an evaluation and suggestions specific to my home, not generic with the upsell.
I am always satisfied
Brandon our technician did an awesome job!
Team arrived on time and cleaned both areas. Everything looked great!
Great quality service and communication
Prompt, on-time and knowledgeable technician. Prices are reasonable... Robyn
I have been wanting you over for quite a while...finally was able to.
Your young man was a true delight. Went over what needed to be done. I told him I didn't expect a lot because these carpets have been in since 1992 but cannot afford vinyl just yet. Told him I have a machine and clean it all the time but it needs a professional.
The carpets came out beautiful. Just love looking at them. They look so fresh and revived.
Thank you so much.
Environmentally safe
Carpets dry fast
You gave me a quote of 180 and charge me 475 and performed service that we told your guys that we did not want. When it came time to pay we could not see and invoice which was presented on an iPhone to small to read. I’m going to reach out to abuse of seniors to report your deception and unethical conduct I will never use your service again and will go on social media to make sure others are are aware of your conduct
Professional and very thorough, fair pricing, great customer service, experienced cleaners. We have used Zerorez for many years.
My carpets always come out spotless and the cleaning lasts.
On time, professional, and quality work
Smart, well done and clean!
Professional and friendly customer service. The technicians were professional, and friendly. They introduced themselves, put on their shoe protectors, went over what the services I requested. Happy with the cleaning of the rugs.
I love ZeroRez! It does exactly what it says it does. There is no residue left, yet the carpet feels and looks clean. Technicians are always professional, polite, and on time. Prices are fair. What's not to like?
The representative was very professional and thorough
I always go with Zerorez when i get my carpet cleaned. And Im going to reschedule for my tile to be cleaned. Steve was an awesome tech in doing my carpet. my downstairs is tile and now i want him to come back for that. The dirt doesn't come back so fast with zerorez and the protectant is way helpful. They are number 1, in my book!
Zach was very kind, did such a thorough job on my carpets. Appreciate his attention to detail.
I already submitted a feedback on Google, hope you all received it. SUPER JOB< our carpets look great!!! Very professional.
He was kind, great smile and did a great job.
Awesome job great prices, would highly recommend.
awesome job