36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, friendly, and did an outstanding carpet cleaning job.
Zerorez is my favorite carpet cleaning service. I would recommend and have recommended them to ppl and family I know. Will did a very good job explaining the process, etc. and did a great cleaning job. I give a 10+.
Excellent job!
No harsh chemicals
On time, thorough, efficient
When inquiring about services and specifically mentioned we had pet urine, the price we were quoted at did not include the cleaning to get the pet urine stains out. Instead it went up significantly. It would be better to quote us at the services we asked for rather than a standard cleaning.
Just a good company
Man who cleaned our house was great in all respects.
Liked our technician and carpet looked great!
Carpet cleaner was very good and polite. I am very impressed with zerorez
The technician was very professional and friendly. He did a great job and my carpet looked great when he was finished.
Zerorez service was amazing!! I am one satisfied customer! Initially I was gonna choose another company but my best friend suggested that I go with your company. My friend had her carpets cleaned and she was so satisfied with the result, so she wanted me to get the same satisfaction guaranteed! Iβm glad I chose Zerorez! Everyone choose Zerorez!! So your carpet can be happy again! ππππππ
I called Zerorez today, after having my carpets cleaned yesterday. The guy did not go up to baseboards in many places. I could see this quite clearly as in some places there remained cat fur and cat litter.
I had opened sliding door bedroom closets to make it easier to reach the carpet without cleaning my closets. Closet cleaning was not what I ordered, but he did not reach to clean up-to my closets.
I decided not to have it βre-doneβ due to the hassle of dragging equipment/water, into my house.
Hopefully, you can figure out which employee was at my house.
Name removed
Phone number removed
The technician was very good and knowledgeable about the job.
Zane Case did a great job cleaning our bedroom and closet carpet plus our sofa and large chair. Cleaning product(s) are less or non toxin, which we like and dry fairly fast. We are happy customers.
Very happy with the carpet cleaning by Zerorez. Jesse was our expert carpet cleaner and was very courteous and efficient. Would definitely recommend Zerorez to anyone.
I love that the treatment is free from harmful chemicals and also cleans are carpets effectively.
We always request Talon (Tj) as our technician. He does an incredible job with our carpets and gives attention to the areas of challenges with pet accidents. Heβs always professional, respectful, and kind to our dog Luna.
A totally very βcleanβ feel worn NO RESIDUE!ππ
Technician Ricky was thorough and efficient. He knows his stuff and even gave me tips for a particular problem area I have. Thanks Ricky! The bedrooms and stairs look great!
The rep that was sent was excellen, taking the time to explain services and charges in a professional manner. The work was completed and very well done. Thank you!
Lovely experience....on time...very efficient...cleaned my area rug perfectly.
We have used Zerorez for several years, always very professional and the cleaning is exceptional!
He was on time very polite and did an awesome job. Carpets look great
Scent is great and dries fast. The service tech was friendly and professional.
Everyone is always so nice and professional. My carpets and floors look amazing and it last.
Cathy
I just needed to take a moment and say i highly recommend this company. They have the highest level of customer service I have ever seen. I wish more companies and people strived to make good business such as this one. I cannot say enough how much i appreciated there efficiency, professionalism and getting what we needed done so quickly. Shout out to Reggie, you were amazing!
They did a great job. We're very respectful of my home. I am very satisfied. Will use them again.
Easy to schedule, on time. They did three rooms in under 30 minutes. Will definitely use your services again.
Prices are resonable & done very quickly