based on 36794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was excellent and our floors came out great
This was second time I used zerorez. The first tech was amazing. I did deep cleaning with both. This last tech came in 15 mintues . Completed job I tipped him 20 dollars when he said when carpet drys they'll look perfect. Horrible job these are 2 small bedrooms that only used to sleep no one eats hangs out in there and his work was beyond terrible. Never again
Carpet looks great and the gentleman that did the service were very nice and professional thank you
Prompt and courteous service. Carpets always cook and feel good after being cleaned.
Kanoa was really nice and helpful and informative. It was a great experience from the initial phone call to the entire service.
Well…at $35.00 a room, and considering the fat that your tech only did around the bed in one room, around the bed in the second room, a hallway and the living room floor…not sure how we got to $217.00????
The tech was only here for one half hour. I’d like to make that kid of money!!!
Carpet looked great after cleaning. Plus the technician, Ricardo, was fantastic. He took pride in his work. Will always request him.
Awesome 💯
The technician was professional and was quick.
I received great service, he was prompt, and really worked hard at cleaning the carpet as well as refreshing my sofa
Very clean and professional. This was the first time we did our tile to see how clean the grout would come out. It was like new.
Thank you Zerorez.
Love all. Only you offered FREE hallway..mine is not carpeted so why not do throw rugs instead..at least offer.
Quick, knowledgeable with great results.
Great service great technician
We always have luck with the carpet cleaning person. Zane did an excellent job this week.
Will was great, informative and explained our options. Both gentlemen were very helpful.
The technicians are always friendly and very professional and my carpets always look so good.
Steven the rep who can to clean my area rug was SUPER knowledgeable and I'm so happy he is the one who came to the house because after explaining to me the rug material content and what the stain was the rug needed to be taken into the shop to be cleaned both front & back. Give Steven a raise he is amazing!!!~
The Technician identified the blood and dirt in the rooms and thoroughly wiped out the spots.He knew how to clean my white old age carpet professionally. I am very pleased with his service.
Punctuality, good customer service and clean carpets.
Professional carpet cleaners.
The gentleman that came to the house sprayed down some chemical but he didn’t get all the stains sprayed so when he shampooed he really didn’t take a lot of time and the stains are back the same day he left. So I called you guys and you will be coming back out on Tuesday to redo that one carpet
They made my carpet look brand new!
Kanoa he was very courteous and kind good man and he did a great job on our carpets. I always want him to do our carpets. Thank you see you zerorez
I contacted your company because of a coupon for thirty five dollars a room and a free hallway for which I was quoted a 216.00 dollar price and when the service person came he is trying to quote me up grades for a price of 660.00 dollars to treat a few animal stains and using scotch guard in some areas which I refused he finally came down to 450.00 dollars which I agreed to but was certainly not happy about. I only agreed because me and my wife prepared all areas and wanted to get it done. I felt even if my great room was a little large combined with the dinning room, which he said, I do not feel I should have been charged any more than 300.00 dollars. Name removed Phone number removed
Love my 25 yr carpet now! White Berber is now white again!
Your service was excellent. Dried fast and no smell!!!
Would highly recommend your company.
Very please with everything!
Thank you!
M Young
I like most the customer service.
The service technician was very polite, expedient and resourceful. Our light color carpet looks great, especially since we're having out of town houseguests today. Thx for the service you offer!
Ethan was nice and professional. Arrived on time.
overpriced for the industry, cleaner dumped residue from cleaning at end of my driveway, and the hour and a half for cleaning took less than 20 minutes.