based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The room I specifically got my carpets shampooed for still has all of the stains. It doesn’t seem as if it got cleaned. Very disappointing! As a local Realtor I would not use this company again or recommend it to clients. The only positive was my tech was a great guy.
Showed up for appt on time. Did a good job cleaning carpet and upholstery. Staff was polite and helpful.
Came as scheduled. got the job done.
The quote I received online was a lot lower than what I paid the day of service. I understand pricing changes based on how dirty the carpet or couch is but the price we paid the day of service was double what the quote stated. The service man was nice and professional but I was not impressed with the level of cleanliness especially not for the amount of money we paid.
We were very pleased with the work of Bryan Lopez who cleaned our tile floors and grout, then put a sealant on them. He was very thorough and did an excellent job. It did not take long and now my floors look brand new! He explained what he was doing and was careful around our baseboards.
It is done well.
Very professional cleaners. Super clean and respectful of our house and furniture. Great overall experience and most importantly great job on the carpets. Highly recommend!
The guys were fast friendly and effective. What more can you ask for? I use them exclusively
Michael and his parent from Zerorez were amazing! My carpet was left super clean and smelling great! Oh! It was so soft and no cleaning residue left behind!
The products made the carpet really clean and dried really fast
Great job, carpets nice and clean
I LIKE YOUR SERVICE BECAUSE THE PEOPLE THAT COME TO DO THE SERVICE ARE ALWAYS VERY NICE. THE PRODUCTS ARE FAIR, THE CARPET LOOKS GOOD FOR A WHILE BUT THEN I I HAVE TO HAVE MY CARPETS CLEANED AROUND EVERY FOUR MONTHS - MAY BE THE MAT UNDERNEATH OR CARPETS GETTING OLDER?
Service was perfect. Your agent RICHY exceeded my expectations. Communication, timelines, and job performed was excellent. I gave an 8 because of the price. But I understand that we get what we pay for.
Service is excellent.
Carpet cleaned up nicely.
On time. Polite. Did a great job.
Professional staff. Carpets look like new again.
Clean. Fast drying. tile grout clean.
Jess was very professional and did an outstanding job, he was also very informative about the process.
Jack
There was a spot that didn’t get removed about a 2” diameter that a spot remover could get out
I was very satified with your services yesterday, my carpet is like new and my area rubs, look like new dispit they are 33 years old. My house carpets are similar to casino type carpet, which is not a busy patern. They are very much great to walk on in my bare feet. Thank for your service, I reconmend your Company.
On time, courteous and did a great job for a fair price.
Knowledgeable technician, fast service. Looks and smells great!
The technician was prompt, motivated, well trained and a pleasure to work with. Thank you.
Thank you Derek F and Zeroez for a great job! My wife and I are completely satisfied with the results.
The workers do a great job. I’m a regular customer and I’m very happy with everything.
We have ised your servicesc3 times and everytime has been excellent!!
Thank you!!
I have used Zerorez since they opened. I’m convinced they are the best in every way.
This was my first time using Zerorez. Will and Jordan were both professional and explained the process thoroughly. I couldn’t be happier with the results. The carpets look brand new.