based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly technician. Did great cleaning job. Took about 8 hours to totally dry (had ceiling fans on)…much longer than 4-6 hours quoted. No upfront disclosure of service charge, and I thought the $35 for traffic area was very high.
He was fast and courteous and know what I need and get it done . In and out in no time. The carpet is super clean like the day I first moved in.
Your employees are always so friendly and do a thorough job. I have been a regular customer since I moved here in 2023. I have my tile and carpet cleaned every six months. This time I had my air ducts cleaned. Joe did a great job and cleaned everything up when he was done. Showed me what was removed and informed me of the affect of breathing in dirty air. I recommend Zerorez to everyone!
Your tech Angel was thorough and explained everything.
Fast reliable, low expensive great work
Derrick does fantastic work! I have used ZeroRes twice now & have upcoming future appointments already scheduled! On the second visit, Derrick knew how to approach the floorplan of my home & was able to do the work in less time. He works smart & hard. He talks through the service options & allows you, the client, to decide what you want or need with no pressure. I asked for a “total” to avoid sticker shock at the end & he was happy to go over pricing before the work began. He is a stand up representative & represents his company with excellence. I recommend this company.
Professional courteous and quality service!
Fast service professional and very happy with the results
Product is great and so is the service. I've used Zerorez for over 8 years - like the way my carpet looks and feels after cleaning. I would never use anyone else.
I've used zerorez for years. Every tech has been friendly, professional and done a great job with our carpet cleaning.
Fast, friendly and always knowledgeable!
Richie did a great job! He was professional and time efficient. The carpet was clean and refreshed. The service was completed within 1 hour and I was very satisfied with the results. Thank you!
Outstanding Performance and customer service skills from the technician Jansen. If we police officers like him we would have lets problem in the world. The carpet looks new and it’s approximately 15 years old.
Thank you!
On the first visit it felt like the rep was continuing to push for an upgrade to what service we chose. Then stating he performed all we paid for but we found out that was not true. The rooms smelt 100x worse then we he started and we had to request a redo. They sent the same technician back again who again said the issue was our fault and we needed to pay for a level 2 or get rid of the carpet we only had for 2 years and spent $10k on. To ensure he did the job I had to sit there and watch him which was extremely annoying. Very disappointing to see how they operate.
The technician recommended the best treatments for our carpet, and gave us great deals. He was very knowledgeable about pet urine stains and suggested treatments for them. Our carpet feels cleaner every time after Zerorez versus a competitor we had used before.
Timely appointment. Professional service. Drying time quicker than Stanley Steamer.
Love there’s no residue and your techs are so knowledgeable.
Best carpet cleaning out there- no residue, fresh scent, professional people and service
Very professional people and they are very thorough.
Very awesome customer service, the cleaning of carpet was phenomenal. Thank you Daniel and Zerorez.
It was just OK. A little more expensive than other companies I have used. Worker did the absolute bare minimum.
They do a good job. Professional and polite.
Didn't shampoo behind any doors. Etc
Ricky was on time and very nice, Service was excellent. Will use ZeroRez again in the future.
Your guys are always so professional and courteous. And the carpets look awesome - great cleaning job!
Excellent! Already referred you.
I use zerorez frequently! Great job and cleans out the pet stains.
Enrique did a beautiful job on the house, arriving on time and working efficiently. Zerorez worked with me on the price so that I could get more carpet cleaned in the house. Thank you.
Good prices, great results. We’ve had several technicians, but Will is ABSOLUTELY THE BEST!!! He’s very knowledgeable, very hard worker, very thorough and such a joyful person. I will always request Will in the future. We added a lot of enhancements to our package because he explained the products and told us about the benefits.
Jalen was very professional , efficient, and explained the procedure in detail. I was very pleased with the outcome after he was finished. The house smelled fresh and the carpet looked brand new