based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaner did such a great job. He was on time, and did the job in a timely manner. My dog practically ruined my carpet and he made it all clean and it looks like new and the dog urine smell is no more! I'm so happy with your services my carpets always look so amazing afterwards and your customer service is off the charts.
My carpets came out great, he did a great job!
Wear the footies and use the corner protector for the hose
Travis was very polite, explained everything, Knew his job and did it very well. He got out spots that I didn't think would ever come out.
I wanted carpets cleaned.
It was simple to make an appointment. After a single phone call of about 2 minutes I had an appointment date that suited me and an exact cost.
The service man called ahead of the scheduled time to let us know he was on his way.
He came at the exact time he said he would.
He was friendly and personable and made sure he knew what I needed and asked about any areas needing special attention.
He protected any areas of the house the hoses might bang against.
He worked hard during the cleaning process and made sure I checked his work was done to my satisfaction, and gave me advice about drying time and being safe with a damp carpet.
Payment was by any means I wanted - Check, credit card or cash.
Overall I was completely satisfied with the process and result.
On time. Friendly and efficient. Job well done.
The process was quick and easy and the technician showed up right on-time. He was very courteous and careful with the cleaning equipment and hose routing through the house, using corner guards on every turn. Prices have gone up, just like everything else, but it seemed a little more expensive than what I expected.
timely service, no lingering odor
Service was on time, extremely professional, the Tech (Bernardo) did am wonderful job, explained the services, & made some excellent suggestions to help us keep of carpeting clean & in great condition!
Dan S.
Good service
my two techs were professional and knowledgeable
it was great experience
The crew arrived on time. Inspected the rooms to be done. Ask if I wanted any needed bio treatments. They were friendly and courteous.
Your employees. I watched them and they hustle! Miguel, who looks like he runs the crew was so impressive! He has a great sense of where things should go. I was very impressed. I was referred to your company and I will be referring you to everyone.
My rugs look fantastic after the cleaning. They do not take too long to dry..
Arrived on time and did a beautiful job!
Daniel did a great job! He was courteous and professional. I will call Zero Rez again!
First name removed Kawell
Carpets are always cleaned well and smell great.
It is super easy to schedule an on-line appointment with Zerorez. They give you a three hour window, however, they are typically there within the first hour. They look at the rooms, make sure they understand what you want the start the cleaning. It's quick and my carpets always come out great. I appreciate the process they use.
I was impressed by the quality of work and customer service. I definitely will continue to use Zerorez!
The staff is thoughtful and do a great job.
Carpet cleaning was EXCELLENT as always !
He was on time, if not early. Jay was professional, he explained what he was going to do, how long it would take and how to best help it dry. He cleaned up the area after he was completed and he was very pleasant.
Your service was professional. My tech was knowledgeable. The urine smell was no longer.
Staff was very helpful, technician was thorough, quick and very kind.
I will be calling them again.
Great service from Daniel, prompt and did a great job!
Very knowledgeable and professional.
Prompt, tidy, 30 d satisfaction
Great job! Carpets look great! Employees do a great job. Very friendly.
Our technician was very knowledgeable and did an excellent job.

Travis. did a great job. plus he was very nice.