based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time and completed work efficiently.
ZeroEZ was my chosen company for cleaning our carpets because they use non toxic products. With four pets in the house I want them to be healthy and safe.
Excellent results and customer service.
Unlike when you were on tv, the technician is in too much of a hurry, leaving a lot of water on the carpet. Still, great service.
Thank you Vic
Daniel was very professional both him and his partner made things quick and easy i will always recommend Zerorez to my family and friends
The young man who did my carpet was excellent!!! Took his time and the carpet looks amazing!! I’m very pleased with Zerorez!!!!
Person doing his job. The courtesy, knowledge . THANK-YOU
Great job, thank you!
After cleaning my carpets I loved the clean smell
Thank you!
We thought the price was a bit high
Great customer service and did an exceptional job cleaning carpets and air ducts!! Major is the BEST!
Some of the upstairs room were extremely wet after the service but one of the rooms was completely dry ( we think he forgot to do it). He was done much quicker than the last time we had it done and our high traffic areas were still visible when he was done.
Excellent service, and Mekal was amazing and efficient in completing tasks. Also, he was extremely kind and explained everything very well to me to understand the process and all the options they had to offer. Gave his professional suggestions on what my rugs needed.
Service is the best!
Travis was great!
You need to improve clarity on pricing. I paid $33 per room for two rooms totaling $66. The tech told me that for $8 more I could get the walk-in closet done which sounded reasonable because the closet's area was a small fraction of the room itself. However, I was charged $30 for the closet, not $8. By the time I inspected the bill and found the mistake, the tech (Travis Sibley) had left. Zerorez owes me $22.
Great job and very friendly and professional guy
Have used their services for years have never disappointed.
Excellent carpet cleaning. Courteous when booking appt
Overall, I was pleased.
We returned home this afternoon from the hotel where we stayed while the carpet dried.
Generally, it looks good but for the heavy traffic hallway and a spot by the bed. My guess is that when the tech finishes, the carpet is wet and he probably won’t notice.
I’ve used a few times before and like your service.
We've used Zerorez before and always received great service and final product. Our Tech this trip was perfect and reminds us why we continue to use Zerorez! Thanks!
Nothing to add.
The entire process was easy and the outcome was superior.
Very easy to book and great communication about appointments. Angle explained how the process works. Tile floors look amazing. Love Zerorez as this is our fourth time using them. They will do all your needs, carpet, tile even upholstery. Love how No residue on tile floors, carpet and furniture. Left smelling clean and fresh!
Service is great, on time. Aseale is a great technician
The tech did not do the sides of the carpet…
He was in and out in 20 min
Great service and thorough work!
On time service and very pleased with the way my tile comes out every time.