based on 40953 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
Professional staff and outstanding service.
they are professional, prompt, courteous, and it really cleans.
Zerorez provides timely and complete service. We had our rugs cleaned in the bedrooms and treated, and we were greatly pleased with the result.
I liked receiving notice that it had been a year since our last cleaning. Our technician was very professional and did an amazing job. He was very nice!
very happy with the results and Bernardo was very professional and informative
Your product cleaned our carpets well, even the tough soiled areas of the carpet. Very impressive! And the technicians who provided the service were kind, friendly, and very professional. We will turn to Zerorez for our future carpet cleaning needs.
Sol did an outstanding job with my carpeting. He took very special care with my floors so they wouldn't be too wet and slippery. The carpeting looks great and very clean.
Mikel was very polite and did great work. He made sure that each room was satisfactory before moving on. I appreciate his professionalism! My carpets look great after 19 years of using Zerorez. I won't use anyone else!
The individual who came to clean the carpets was very knowledgeable, professional and friendly.
When you cleaned my sofa and loveseat you made it look new again without leaving it damp for hours.
WHAT I LIKE ABOUT THE PRODUCT IS THAT IT SMELLS GOOD AND DOES THE JOB VERY WELL. THE TECH'S ARE ALWAYS KNOWLEDGEABLE ABOUT HOW THE CARPET SHOULD BE CLEANED.PLUS, JAY WAS VERY POLITE, PROFESSIONAL AND DID HIS EXPECTED JOB IN A TIMLEY MANNER.
Ease of scheduling and service along with quality of work performed
Great customer service and great job cleaning carpets.
Quick, clean, and friendly service at good prices!
I do not feel like a thorough job was done. The carpet didn’t even appear to be cleaned after the service.
I watched as the carpet was being cleaned, and only one pass went over the area. I even explained how important it was to ensure that it was clean thoroughly.
I just feel like a better job could’ve been done if I just rented a carpet cleaner
Quality of service. Professionalism of person providing the service, Jay. Cost a bit higher than expected.
The customer service was very good and my carpets look so much better. Thank you!
The quality of work and the amazing customer service.
The service guys were very knowledgeable, friendly and took care in while working in my house. The problem the stains didn't go away so you returned and used a different stain remover and puff they are gone. Thank you for the great customer service
Very professional and helpful! I’ve been using them for years and they are continuously great!
Tracey was on time, explained what he would be doing, took photos, asked if I had any issues with the carpet and went to work. He cleaned 4 rooms, stairs and a chair for a reasonable price. Looks like new
On time. Did a great job and very professional
The whole reason I ordered the service wasn’t resolved. Once it dried, the same spots were there.
The tech and how my carpets look when they finish
Will was great! He is efficient and explains the whole process. He did not try to pressure any additional purchases. Sure, he offered them but I did not feel uncomfortable saying no thanks.
The tech always arrives in the time period given. The service is fast, and the carpets are good as new at the end. My carpets are 22 years old. No other company has touched them, and they look great.
The customer service is awesome nice and friendly did an amazing job on my carpet will keep returning
Clean & fast
Prompt and courteous