based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, easy, and effective
Work on your prices , I contacted 8 other carpet cleaning companies for quotes , 7 of them beat your prices . Next time I’ll be going with the cheaper guy !
Great service, very friendly and compared all our options. Zero pressure to upgrade service and answered all our questions . Rug looks nice and cleaner.
The technician was very respectful and friendly. He was honest about the stains in my furniture,but said he'd give it his best shot.
Service was great! Definitely would recommend them.
I have pets, and Zerorez does not use harsh chemicals. Our stairs had not been cleaned in 3 years. Today they look newly installed. I have been using Zerorez for 10 years. I a very happy customer.
Convenience, speed, and professionalism!
This last representative wasn’t as clean as previous. The others wiped the floors down.
Carpet looks and smells so much better than using soap products in shampooer . Technician is very knowledgeable and professional.
Your Technicians are great and do a very good job.
The friendliness and flexibility from the people I spoke to on the phone when scheduling and rescheduling my appointment.
The professionalism of the guy who did my carpets and his great customer service.
The effectiveness of the carpet/grout cleaning. My floors look great!!
Nice job!
Excellent service. Carpets look amazing!
Good job. Your guy was very professional and helpful.
Technician Erik was excellent
I like the way the cleaning process works, although this time it took a long time to dry. Parts of the areas too over 2 days to dry, even with fans running and the weather not being humid. In the past, the carpet has dried much quicker. It may be due to the fact that there were spots that needed "extra" tending.
Jayden was very pleasant, knowledgeable and explained the process. He also explained what to expect afterward. He worked diligently and thoroughly.
The carpets has dark spots in certain high traffic area. Those areas are still dirty. The cleaning was very quick, as if the cleaners were just vacuuming the floor.
The quality of cleaning considering the price is absolutely not worth it and I would not recommend it to anyone.
On a side note, I asked the cleaner to go over one of the spots once more and it turned out to get much cleaner. So if the cleaner took their time and actually did the cleaning properly the carpets would have been cleaned, but they did not.
This is poor quality service and in a small town like Las Vegas it would look very poorly upon your company.
best of luck, I would not recommend your service,
The gentlemen that came to service my home was courteous and professional, he examined the floors and gave me what I felt was honest advice about what my options were. He then worked hard for hours to clean a large area of carpet and tile. I will return to Zerorez in the future for my cleaning needs.
Fast clean and efficient
He was wonderful. He spent extra time to make sure everything was perfect. I can highly recommend him and your company.
Price, service and scheduling ability
i had an exceptional experience with Zerorez. The prices were very reasonable. Thery worked with my schedule and, Bradley was efficient and helpful. I can't say enough good about them!
Very good job
The crew I had out on Wed/Jan 14 was wonderful. personable and helpful. My carpet is old and has light and dark stains. they made the carpet look great! I didn't know it could look this good.
I like the " no surprises" I get with Zerorez. This is the second time using them and I always know what the bill is ahead of time. The quick drying time & the lack of artificial scents from soaps or chemicals is wonderful! My cleaner, Zach, was great! He did a quick but thorough job!!
Deep clean smell great and dries fast.
Carpets look great!
Easy to schedule, always on time and you do great work. I love there's no chemical products that are used.
Booked when needed, on time, and good service.

They are a good company and always on time .