based on 41505 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Operator was good and carpets were cleaned. Under his tuck something was leaking on the pavement looked like oil and water. I tried cleaning after him to no avail. I called to have someone power wash the problem area and was scheduled for Wednesday afternoon.
I feel that this technician that I had cleaned my house. This time was the best it looks better than it ever has the last couple times I had it cleaned.his name was asleel or something like that actually this was well worth it. The last two times was not worth it.
The cleaner seemed like he really rushed to do the job. I e had better carpet cleaning jobs from less reputable companies.
I thought it would take up wax and it didn’t. I was told that cost extra.
Everyone was pleasant and easy to work with. They did a really good job.
This is the third time that we have had Zerorez to clean our carpets. They always do such an excellent job and the carpet cleaning technician is always professional, knowledgeable and very polite
I am very pleased with my service
Great price, always shows up when they are supposed to. Does the job well.
Always reliable and friendly respectful team. It was a pleasure having Mekal in my home making it nice and clean!
I like working with a company that has a great staff. The lady that answered the phone to schedule my appointment was very respectful and personable. Jay our technician is fantastic. He’s cleaned my carpets before and I really love the job he does, he’s a perfectionist. Next time I call I’m asking for Jay. Thank you.
Great job and very accommodating to our business needs.
Fast service!
The cleaning product seems to work really well. I don’t think my sofa has been this clean since it was brand new. It looks great. There’s not a lot of smell. It didn’t take very long either in the young man that did it was very very nice so I’m very happy and I will call them again when I get ready to do my floors.
Didn't expect much given the age and quality of the carpet, but your tech did a great job extending the life and look of my carpet.
Always get out the stain and Braiden always does a spectacular job
Here on time. No up charges. I was happy with the carpet clean.
Aways do an exellent job.
Ethan was great and our carpets look 100% better!! I always recommend Zerorez to everyone who needs their carpets cleaned.
First Ricky was very pleasant and knowledgeable. He was friendly while concentrating on getting the job complete. We noticed after drying the carpets were clean without any stiffness. We have been looking for a new service and I believe we found that with Zero Rez and Ricky
Excellent work done.
Your technicians are very personable and do a great job.
Very happy, Fast and good
Great service excellent job and customer service technician was great have and will continue to use Zerorez
Technicians NO LONGER TAKE THE TIME REQUIRED to properly extract water/moisture/dirt from the carpet. In previous years it took only a couple of hours for the carpet to dry, and it looked and felt clean. That is no longer the case. It now takes up to a couple of days for my carpet to dry and it feels dirty. What has happened to ZeroRez??
No toxic chemicals, professional service
The products are great. I was happy to share Zerorez with my neighbor. She is 98 years old, Ricardo and Roderick were so very respectful. They explained everything to Ginny and took the time necessary to help her understand each step. She is so thankful for the service that was provided. Thank you for exemplary service and for your well trained employees.
Sue Arnold
It’s over 24 hours and my carpets are still not dry. And it doesn’t look like the dark areas are going away, the way that Josiah said they would. He said he is a vent cleaner and not usually a carpet guy, so I was disappointed to get someone without much experience. He was nice enough, but my carpets are not as clean as they should be, and I don’t feel like I can move furniture back into place because they’re still wet, and disappointingly, although not as dirty in high traffic areas, they’re still more dirty than they should be.
Great job.
I have 14 grandkids who run through my house so my carpet gets dirty and you guys always make it like new always very courteous and respectful customer service a 10 plus thank you
I was over charged, for services rendered