based on 41505 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly & efficient
Excellent service and a terrific technician
Always on time, fair pricing. Great customer service.
I received the recommendation for Zerorez from a neighbor. I'm glad I called. Erich was on time , prepared and polite. He got right to it, knowing exactly what to do. He was obviously well experienced.
I won't hesitate to recommend him and Zerorez to anyone.
M Cofe
The person who did our carpets represented your company very well.
Jay always does a great job, this is the fifth time he has cleaned our carpets, and he continues to exceed expectations every time. He is prompt, professional, and always takes the time to make sure everything is cleaned to our satisfaction. I mean, seriously, even our two cats don't mind Jay interrupting their sleep schedule to clean the carpets!
Check out my previous reviews of the great job that Jay does, definitely use Zerorez, and definitely request Jay.
Perfect service
Wil was very professional, courteous and did an excellent job.
Jay did a great job and I was really happy with the service. His attention to detail and over all customer service superior. He worked really hard to get the affected areas addressed and I'm beyond happy with the experience.
Thorough. Carpet looks new when the cleaners leave
We have used Zerorez for years. The technicians are always very polite and the carpets look amazing!
You can visibly see the difference in the clean of the carpet, unfortunately, after it dried the smell from puppy pee is still there. I’m hoping with a few more cleanings it will help. Otherwise everything was great!
It went well and we got everything cleaned out.
Mike and the technician he was training did an excellent job! The carpets look- and feel- clean! no sticky residue, no chemical smell that triggers allergies.
great job done in perfect time. looks great
Dries fast. Friendly tech
I like the reliability and efficiency work that your technician was trained to do. Ethan has given services to me before, and now he has come to my new house and did an excellent job, he is professional and very kind in customer service. He does his job very well. Thank you.
Technicians are very professional, on time and courteous to clients needs.
Carpet came out great. And both our techs were amazing and very informative.
They were fast and helpful and professional
Fast friendly communication with the main office and the tech. Took only twenty minutes to do two rooms. Fast, efficient and all done at a fair price.
Tile cleaning and sealing
My tech was informative and friendly. I will use them again.
I believe this is the 3rd or 4th time Zerorez has cleaned our carpets and they have always done a very good job. My appointment for set up quickly for 2 days after I called. The gentleman called before arrival to let us know he was on his way a little early and asked if that was ok. He got here soon after that call and had my carpets clean about hour after or original start time. Carpets look great and we are now ready for the holidays.
Carpet cleaners always do a good job and are very friendly.
The technician (Will) was so thorough and did a great job of cleaning up.
I liked how Zack explained what he was going to do and was upfront with me. I thought he did a great job
The service technician that came to clean my rugs, he did a excellent job. I would recommend him or have him back anytime.
Been a repeat zerorez customer for a while however Bernardo is the best technician they’ve ever sent out. Appreciate the service! 10/10
I only have area rugs. They did a wonderful job with each of them, and I had them clean a chair and a half, which came out perfect. I’m very happy with the job they did.