based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a great feeling to see a complete difference when they leave!
Mekal did a outstanding job! He was on time and explained all our concerns in detail, The cleaning product had a good smell which is important to our family due to asthma, Thanks for the great service,
It is so easy to schedule with Zerorez, which is a big reason why I use this company. We've had the same guy a few years in a row and absolutely adore him. He is knowledgeable and kind and always go the extra mile for us. He remembers our house and the issues that we deal with. I tell my friends to use this company because they are great and super easy.
Excellent price and service.
Excellent service! We had our ducts cleaned and carpets. Staff was exceptionally friendly and helpful. Thank you!
Clean, fresh floors worth zero residue and no strong chemical smell. The vans and employees are clearly marked that they are from Zerorez because there are a lot of imposter out there.
Technician was efficient and quick. Job was completed satisfactorily and the results are everything we had hoped for.
Fast, friendly, effective service
Good follow-up! Worker VERY PROFESSIONAL.......he explained the process! I will
definitely recommend YOUR COMPANY!!!
Great job
on time did a great job
Zerorez did a great job and showed up on time.
Easy to make an appointment, friendly staff, good communication
Seamed to clean well,Service was superb, Mekel was very well mannered,knowledgeable, precise, on time of appointment, explained all their services availability, will use again,,BUT will request Mekel
The cost to clean the rug was almost $50 higher than in October when I had it cleaned
Don’t know if I will use you again
Carpet cleaners arrived promptly and did a thorough job
Carpet always comes out clean and fluffy
My experience with zerorez was just as expected. My representative, Mr. Ford was polite and professional. He did an amazing job cleaning my area rugs.
Lots of availability and easy to make appointment. Professional staff
Carpets look nice, service person very kind
I didnt notice until after the employee came down and walked all over the dirty downstairs floors that his shoe protectors were pretty ripped. I could see half of his shoes. So not only was he dirtying the carpets as he 'cleaned' them, but as I stated he got them more dirty when he went up with me to show me a couple of spots. Early the next morning (today) I noticed a lot of dog hair in the master. We just purchased this home and never noticed it before. Im not sure if the wash brought up the dog hair somehow.
Friendly service from initial call to job completion
Price is abit high but quality work
Cleaners were helpful and provided suggestions.
I LIKE EVERYTHING ABOUT ZEROREZ!! HAVE USED THEM SEVERAL TIMES AND NY CARPET IS”WHITE”!!
Great service grest techs and great products i won't use snyone else
I like how well the carpet comes clean
It was fast and effective
First of all the person my daughter spoke to (on my behalf) for just inquiries into your service was knowledgeable and courteous, answering all our questions with no pressure. We checked other services and called back as Zerorez was the best for what we needed and the price was reasonable. They were able to give us a quick appointment as we had special circumstances. The technician who actually did the work was so friendly. He answered any additional questions we had and was proficient, professional and thorough. I couldn't be happier with the results. Thank you all
Angel did a fabulous job
Carpets look great and are not too wet so they dry reasonably quickly.
Everything was great. On time, professional and did a great job. I would highly recommend them.