based on 40696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of booing. Friendly, professional and fair pricing.
The personalize service we got ,
Thank t you for the great service.
I very much liked how easy it was to schedule and that the technician was very nice and on time.
Will, is our service professional. He is the best we have had from any we have ever delt with. He is very professional at answering all of our questions and does the best job of cleaning our carpets ever. He's so friendly and professional like I stated above. We will always ask for him.
The technician was too fast and missed all the edges of the floor around the master shower. Also in the master shower he failed to clean the entire area of the bench both inside and outside of the glass. When my husband asked him to seal all the tile we were charged an additional 700$ and then they left footprints in the sealer. I called in to ask they come back and fix it all because we paid 2500$ for this house to be cleaned. We would like the tech to come
Back and fix things and would like a discount back on my card.
They always do a great job and friendly workers! Punctual and the price is right!
Our carpet cleaner was very efficient & did a good job.
Tracy was very thorough and did a great job.
Carpet cleaning at a great price
Zach did an amazing Job. I'm definitely going to request for him next time I need any work done. Thank you!
We have used several carpet cleaning companies in the past but once we found Zeroez several years ago, we haven't used anyone else. Their technicians are exceptional. They are usually early for an appointment, do great work and leave everything clean when they leave.
Carpets were cleaned very nicely and in a timely fashion. Technician called ahead and arrived ahead of schedule.
After thoroughly researching the company, the services they offer and other reviews I would highly recommend this company to my family and friends.
I have used Zero Rez multiple times I have been more than satisfied This recent visit for 3 bedrooms area rug was again excellent service The technician was very thorough in explaining what he recommended given the condition of the carpets (after renting). Just want to say I knew I would spend more than the base price. For me the additional upgrades were well worth it. They now do carpet stretching and I’m making another appointment.
Claire
Great cleaning and service!
Very efficient serviceman. He was courteous and pleasant. He explained what he suggested doing and the cost before he started work.
Provided excellent service. Was very professional and provided outstanding service.
Braeden was the best - "what can I do" - offered advice on the best way to clean our area carpet - explained the choices. Friendly! Our carpet looks brand new!!
Cleaned nicely without being soaked
Bernardo was great carpets look great have them done at least once a year sometimes twice Zerorez has been doing them for the past 10 years
Friendly, quality cleaning at a great price. :>)
While the stairs and furniture came out okay, the living room carpet, in areas that weren’t high traffic areas seem worse
I can send photos.
To make it right would mean a return trip to find out why it looks that way and to do it over.
Professional work of technicians
Great job as usual. Sol, the technician who clean my carpet was very professional and pleasant. This time, I also had my tiles cleaned and he did a fantastic job.
Mekal did a great job. He was on time and cleaned my carpets perfectly. He was thorough and made sure everything was done to my expectations.
I was charged $35 for biological something but was not told anything about that service nor did I agree to it
I felt that the technician did a good job but I also felt that you’re just like any other carpet cleaning company
Be more transparent about cost quotes when ordering service.
Service is thorough and clean! Also, great customer service!
Your technician is the one who actually makes your products so good, and Sol did an amazing job. I love my carpets again. Thank you, Sol. You did a great job!!