based on 39965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fest, efficient and professional.
Great service, always on time and very professional.
Service is prompt. Courteous and reliable. I like the fact that they use products that are not harmful to the environment.
I would highly recommend them to all my contacts.
$224 for 1/2 of an area rug and it doesnt even smell clean. And h u send a former inmate to my home. Your employee told my husband he was just released from prison!!!
Very nice customer service very detailed and finish quickly did a very good job
The service provider was friendly, prompt and professional.
Tech was thorough and explained what he was going to do to get the carpets clean. We had several spills, plate of tacos and coffee with cream AND have a new pet and had several accidents. carpets look great! He was careful of surrounding furniture. Overall a great experience!
Very professional, quality cleaning and service.
Everything
I was quoted $380. They guy shows up and says $599 NOT including the countertops which is the main thing that I wanted done because I want to get epoxy put on them. He brought the price back down to $379 but that excluded 2 things including the countertops. He was done very quickly. Too quickly to do a good job.
I've always been really happy with this company in the past.
Gentleman was very polite and professional.
Service Technician Joe Bartolo was professional, friendly , and did a great job!
The products did what was expected. Drying time was really good. The technician was very honest and cared about what they were doing.
Bernardo was very professional, knowledgeable, and personable. He was dedicated to and took pride in the service he provided . He even recommended products that would help me maintain the clean condition of my tile.
Prompt and Polite. And the carpet really does dry more quickly!
On time and everything was done correctly
quick, efficient, cost effective
Way over priced, the procedure was just like other carpet cleaning companies.
Technician Tracey F was a professional and effective worker he arrived on time reviewed the work request and repeated the contracted cost made a few suggestions on maintaining carpet life and include tips on cleaning our tile floors..he went to work and did a great job!
I will request him again and refer friends and family.
They did a great job with our office floors. Would definitely use them again!
We had a great experience with Zerorez for our grout/tile cleaning.
Our service tech, Daniel, was very kind and professional. He truly went above and beyond when it came to troubled spots on the tile.
We selected the sealant option as well.
I honestly couldn’t be happier with how it all turned out!
Thank you Zerorez and thank you Daniel!
Great experience with Bernardo, the tech. This makes a big difference.
He provided good explanations
Quality service!! Great customer service!!
Great job as always
My Service Technician was prompt, friendly and professional. As always, the carpets looked great.
The guy was professional and he did a great job on the carpet
Carpets are clean and fresh. Staff is helpful and friendly
Our service technician was very professional and knowledgeable. Explained everything as he provided it. A definite asset to your company
I'm not the type to complain or even speak up when a services isn't up to expectations. I had my carpets cleaned and I waited a week for it to air out. But somehow it smells worse. It's almost like there wasn't cleaning done with soap but just water. I had a spot for the tech to focus on because of a pet stain and that area smells awful. I'm not happy. I'm not sure what to do or if anyone will read this. I hope someone reaches out and can help fix it not being cleaned right. My email is Email address removed and my name is Name removed.

I was amazed by how clean my carpet was !!
No harsh smell, carpet was dry in a a few hours.
Friendly and knowledgeable personnel.
Thank you!