based on 40953 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It seemed to be a seamless operation for the service provided to me. Result after areas cleaned are 100% better than when technician arrived and I am pleased beyond expectation.
Fast, easy to understand, all over good job. Explained just want was being done before he started job.
I liked how clean they looked
They dried very fast.
Great communication, on-time arrival, careful cleaning and cleanup after the service.
Have used Zero Rez for years, always very happy with their staff and level of service.
We love this carpet cleaning company!. They always do such a great job and go up and beyond to make sure the carpet is cleaned almost perfectly. The technicians always do the best job possible to remove stains and leaving the house smelling excellent.
They are fast and efficient.
The prices charged are super reasonable for the hard work they put into the job.
I would highly recommend this company for your cleaning needs.
The Technician was very professional and did a great job
1. Improve the wait window. We were given 8am-10am, tech called near the end.
2. For big jobs send more than one person -- we waited at home the whole day to have everything done.
3. The carpet cleaning was average, not phenomenal. Fresh dog urine stains from the day before are still visible despite extra treatment.
Scheduling is easy, prices are within reason, service is efficient.
I wish I had switched to Zerorez years ago! My carpets look so amazing when they’re done. It’s like I have brand new area rugs, and carpet again! Their cleaning process is so fast even with the extra protection process or extra cleaning needed. They are always happy to add another item if I have forgotten to list one when reserving cleaning time. Steve did a fantastic job on all of my rugs and my master bedroom carpet. Such a nice guy too! I recommend Zerorez to anyone who asks about needing a carpet cleaning company.
Always a job well done! We won't use another service except Zerorez for our home
Always professional and friendly. Will continue to use your services
Nothing! Great service
You guys are always on time. You’re always ready to work The customer. Service is excellent. Your products obviously work because I had a horrible carpet.You guys always take care of it properly. Ian had exceptionally good manners and was very polite and had answered to any questions we had. Thank you for another great ZeroRez experience. Toni Cantella.
The service is always professional and great. My carpets look awesome afterwards. They look great forever until my dog has an accident or someone tracks in dirt.
I just want to give a super duper shoutout to Wilbur, this guy right here is beyond outstanding. It had been quite some time since I had my carpet cleaned, the guy who cleaned my carpet last time was Zacharias, I think that’s how you spell it. Anyway, he was amazing. I tried to leave a review for him but it wouldn’t go through when I tried to send it, and I want you all to know that I gave him a raving review, his work was impeccable!
Zerorez has some okay carpet cleaners that come out and get the job done, but Wilbur and Zacharias get a standing ovation from me! They are a class above the level of service I received from other cleaners.
Wilbur is top notch, I hope you all know and appreciate the quality of service he gives. He is friendly, knowledgeable and professional. He cleaned my carpet so well, that I literally had tears of joy! My home felt clean and refreshed! I didn’t think my carpet or rugs could look like that again! I want to thank him, he worked extremely hard to give me quality service with integrity. I also want to let you all know that when I get my carpet cleaned in the future, I want Wilbur, and if he’s not available, Zacharias, they don’t just clean your carpet… they CLEAN and REVITALIZE your carpet! Train your other employees to work like them and Zerorez will be the number one carpet cleaning service in Las Vegas! Thank you.
You can coordinate your commercial and residential teams better.
There was a lack of communication between the departments with scheduling and pricing.
No fuss, quick and easy!
I like that you don't use soap or chemicals when you cleaned my carpet. I also liked how fast it was cleaned.
The tech was friendly and on time. Was able to get out set in stains that another company couldn’t.
Great communication, fast scheduling and great service.
Asael S was excellent. Very kind, helpful, and his work was impeccable. Thank you, Asael. I would highly recommend.
The best !!
Major did an outstanding job cleaning our couch. From the moment he arrived, he was courteous and professional, and he clearly took pride in his work. He paid close attention to every detail, carefully inspecting and treating the upholstery to ensure the best possible results.
What impressed me most was the care he took with our furniture. He worked methodically, explained the process, and treated our home with respect. The couch looks refreshed, clean, and far better than I expected.
It's not often you find someone who combines professionalism, attention to detail, and excellent customer service so well. I highly recommend Major to anyone looking for quality upholstery cleaning. We couldn't be happier with the results.
Tech was very communicative and great attitude
Carpet is clean. Wow, what a difference. Better than I expected.
Liked that you don't use soap.
very clean job
They do a good job.
Quick & great customer service