based on 40953 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional and very thorough
Everything
The tech came in and made my old carpet look brand new and smell amazing! He was able to get most stains out of the carpet, including paint, makeup, etc. VERY happy with the way it turned out!!!
No chemically smell. No soggy carpets.
Dry fast small good
When I went to move items back today there were several spots that looked like rust spots in a straight line. I assume maybe it was dirty water that came back out of the nozzle. I have no idea. Unfortunately one of the spots was in a room that didn’t even need the carpet cleaned but I had the room done since I had someone here. I had to take a bucket with water and use my carpet spot cleaner. The spots came right up but I don’t feel I should have had to do this after paying $367 to have my carpets cleaned. Steve was very nice, efficient and professional. I liked him a lot. Just not wowed by the Zerorez cleaning system.
clean my carpets great. drys fast. technician was professional and took care around my furniture
My carpets are clean and fresh but not sticky. Friendly staff and great prices. Isaiah was my technician and he did an amazing job getting my carpets clean and smelling fresh! He was very friendly and courteous did the job quickly ans thoroughly. I.am extremely happy with the outcome and cannot recommend zeroes enough!
Explain what services you were conducting.
Easy to schedule an appointment. Great techs that come on time and do a wonderful job. Carpet looks nice.
Spots that were on the rug before were made larger. You came back to fix it and it made the spots BIGGER. Give me a refund or fix it.
Professional service .
speed, price
Tracy was amazing and very professional. I would request Tracy again for my next cleaning.
The technician advised the derp cleaning. My rug came out looking like new. Beautiful. Im very pleased.
Very friendly fast and professional. As well as got old pet stains out.
Braden was absolutely amazing from start to finish. He explained the services and got right at it. He showed the effects of the cleaning, which were incredible, and went through the house, room by room, providing Zerorez service. Braden was an outstanding Ambassador for Zerorez with the quality of work performed. He demonstrated the value of the services, particularly with our tile, and we were completely impressed by the level of service provided. We would highly recommend Braden and Zerorez to others. A fantastic experience and definitely a returning client in the future. Thank you Braden & Zerorez for making our floors & carpeting like new.
The carpet still has dirty spots in it. The man that did it seemed in a hurry like he didn’t really care how it turned out.
The person that did it last year young man was much more assertive on the cleaning. Did an excellent job had great customer relations.
We’d like to have a different person come out and redo the carpeting that we paid for.
From the company standpoint, honor more discounts/specials to returning customers-or-if there is a TV commercial that says call us for $99 special, two rooms and free hallway. When I talked to the person who answered the phone, I told her that I wanted that offer instead of what I was quoted for my upcoming visit. She was rude and said that offer expired at the end of April. I told her it was just on TV that day. She again rudely said it was no longer valid. I said it should not be on current TV (false advertising). We still did the service, only because we requested Will, and he is terrific. He explains things, and we always add on extra services, but they should have honored the special to us that was on TV.
Will was very professional and efficient. My carpet looks like new. Thank you!
Excellent service and cleaning
Friendliness of staff, quality of work
great service and technician was very nice
great tech! very quick and the carpets look great
5/30/2026
Thank you Zerorez for a timely, thorough and professional job. I learned of your company via an advertising segment on the local news and also social media sites. Today, my Technician was (Eric O.) and he was excellent and provided a detailed service. I was quoted the time-frame of 8am-10am for my anticipated time. Eric contacted me via phone a little after 8am; and arrived to my home within 20 minutes. Upon arrival, he explained the process, educated me on additional option recommendations; which included the deep clean. This was recommended due to the state of certain areas of my carpet. I shared with him my experience with another company a year ago that didn't do a good job. Eric definitely, represented Zerorez well and his service met the standard of what I saw advertised. I am very pleased with the result; and more importantly the timeliness, professionalism and excellent customer service provide. Thanks, again (Eric O) and Zerorez. You gained a new customer and I'll be sharing with friends!! Much appreciated!! (Satisified Customer ~Las Vegas)
On time, great job. Thanks
have not got a receipt yet. tech said he would email me the receipt. not yet. but on time, called when he was on his way. fast work. nice and clean.
He did a great job...unfortunately He had to wait a little bit..I appreciate that. I will see you all in late November early December 2026..
Regards Carolyn S.
Professional and courteous employees
Great communication and really did a great job on my carpets! Ricky was wonderful and I'm glad my daughter told me to use them.