based on 39553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After the technician left both ceiling fans in the master bedroom are no longer working. We have checked the breaker box, the wall switches, and replace the batteries in both of the remotes. It is a mystery still why the ceiling fans are no longer working and why there are two separate ceiling fans that are not working after The cleaning.
Great service!
I've been using Zerorez for the last few years when I moved into my new home. I've had nothing less than exceptional service. Most recently, I had the privilege of working with Ethan. He was knowledgeable, professional and courteous. We discussed specific problem areas that needed more attention. He flushed areas that were more problematic, leaving my carpet like new. I'm so thankful for his efforts and willingness to listen to my needs. My home feels so much cleaner and comfortable!
Ease of scheduling, availability of appointments, fast and friendly employees
Very professional folks!
Serviceman was prompt, courteous and direct with pricing. Overall great experience.
ZEROREZ has a very effective product. Im always pleased with the results of the cleaning. The office staff are always friendly on the phone and the technicians doing the work in the field are thorough and informative and very friendly.
I've been using them for a long time and will continue using them.
As a longtime customer of Zerorez, I’m always pleased with the product. I request a specific professional each cleaning and am never disappointed. Will demonstrates a passion for his work and the system he uses along with promoting the business! He was training an employee, Halston, who demonstrated the same spirit of professionalism.
Products are excellent, and your service is outstanding!
Great job done quickly at an affordable price. Rugs look great and Kevin was excellent in every way
Your technicians are all very professional and very nice. And they, combined with your cleaning technology, make our carpets look great.
Our service tech , Zack was very helpful and professional. Will ask for him back again.
My rugs were really dirty & they came clean. The service tech was very good
Did a great job
Please call me regarding carpet, Name removedPhone number removed917
I like how my carpet comes clean, feels clean without fieeling crunchy. The service representative was very nice, very friendly. Did a great job. Thanked me for being a longtime customer. He did his job. He upsell my husband lol.I’m horrible with names so I can’t remember his name. He took his time and did a great job!
Fast. Great results
On time do a good job. Ethan was very nice
No residue. Carpets seem cleaner than with other carpet cleaners.
Product sprayed for the heavily traffic areas and the “boom boom” machine was great!!
Great service. Arrived on time. Carpets look great
Quick. Easy. Convenient.
Service was good..Will who did are carpets was very nice
But the call I made to your office to setup appt the person didn’t seem to be very knowable and quoted me a much lower price then we ended up paying
Tile cleaning - The young man who did the cleaning was excellent!
The floors are much improved!
Cost a bit pricey however truly appreciate the results, the worker and the communication and customer service in between!
Job well done!! Major cleaned my carpets, very polite and efficient, removed all the stains caused by my new puppy, thank you. Like the fact that they do not use toxic ingredients.
Definitely recommend ZeroRez
Your tech Bryan was very professional and did a thorough cleaning on my carpets. Recommend using Zeroez for all your flooring needs.
Everyone is nice and polite, and I am satisfied with the results.
Very professional services, my carpet and sofa was spotless.
The technician was very helpful and though in cleaning the rug. I like the concern about your employees in returning to your services.
Major and Paulson cleaned our carpets. It seemed to me that they enjoy their jobs, and I appreciate their hard work and attention to detail. Both of these gentlemen were very professional and pleasant.