based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a horrible mess caused by a miserable dog belonging to my wife. They came in and cleaned everything so that it looks like brand new. Wish I could get rid of the dog but I sure like having zero res around!!
Our tech was very courteous & professional. He finished everything very quickly & did a great job. He moved dom things around for me & didn't complain at all.
Used more than once, with same on-time and exemplary service. Technician personable and efficient.
I have had to "break up" the areas in my home to be serviced since so much had to be cleaned - carpet, tile and upholstery. "Phases 1 & 2" have been completed. The first team was great, as was the second team. My daughter (and her toddler) had a flat tire on the freeway, and I had to leave to go pick them up. It is nice to feel comfortable enough to leave and handle an emergency, knowing that the work was going to be completed satisfactorily.
Can't wait to get "Phase 3 done."
Everything you use, about your services; I'm impressed.
Tracey keeps our home very clean, and it is always a delight to have him as he is very professional, knowledgeable, and friendly.
Effective services, have used for years
Thank you for coming over to fix the mistake but that added another few hours to this that we didn't need. We liked both technicians but to ignore a chair in the middle of master bedroom is insane. Simple question would have been the easiest thing to do and shouldn't be too much to ask.
Great service, came on time - Explained everything, the process from start to finish
Gave me the pricing upfront & absolutely NO hidden fees. I would definitely recommend them and I will be using them again. My carpets look so fresh & clean Great job Zerorez! 10 out of 10
I will definitely recommend them to my family and friends
My air vents have been destroyed and home left a mess after I had the air duct cleaning service performed on them and I worry that there was damage to them from the technicians who worked on them. I am currently speaking with a manager about it, but I am extremely saddened by the issues that have presented themselves and I worry about the health of my daughter after all is said and done.
Everything
Major did a FANTASTIC job cleaning my rugs and sofa!
He arrived early, treated my carpets, worked efficiently and professionally to clean my carpets and sofa. The carpets never looked better. The sofa looked brand new when he was finished!
So appreciative of his industriousness and sense of humor.
Thank you.
Louise and Dan Varvar
Steve was very nice, explained everything and we are satisfied with the work.
I think the technicians are thorough, clean up after themselves and answered all my questions.
I will be using Zerorez after the first of the year for some other major cleaning.
Excellent customer service, great pricing, and scheduling was extremely easy.
Great communication with Derek. Thank you!
On time, efficient and great service.
Zerorez, Stephen was able to clean carpet and chairs within a reasonable time.
My rugs were very soiled and stained. They were cleaned however, did not dry after 2 days. I called ZeroRez, who scheduled a return appointment immediately. The technician was able to remove the moisture rings and extract the previous residual moisture. I am a regular customer, have always received great service. Once again, I have experienced professional care. A mistake corrected, no excuses or blame. ZeroRez is a well run company who I will continue to hire.
You guys rock very happy with service the guys were friendly and did the job very good thank you
the whole experience!
The products that are used seem to clean the carpets exceptionally well. And Major came in, got to work and did a great job. I would request him again
Prompt, professional and consistent service at a reasonable price.
Great job on my carpet. I was very pleased with professionalism and friendly cleaners. I have forwarded company to my friends already.
Excellent service. The young man who represented zerorez was highly professional and extremely knowledgeable. If zeroerez has more professionals like him, they are in good hands. 👍
They are very professional and careful.
great job by jordan
pulls up most of the dirt and will dry quickly. friendly service
We had the tile grout done and keep finding areas that were missed/are still dirty. As you know this was a very expensive service and I’m wondering about the value of it when I look around.
Additionally we discovered one of the throw carpets we were billed for was missed completely and of course that was the one that needed it most
Our tech was AWESOME!! He was very knowledgeable and his customer service was excellent. Our carpet in front of our loveseat was very heavily soiled as was the area that our dog sleeps. It now looks 1000% better, yet, still a bit darker than the rest of the carpet. I will use Zerorez again!!