based on 39675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
timely service, no lingering odor
Service was on time, extremely professional, the Tech (Bernardo) did am wonderful job, explained the services, & made some excellent suggestions to help us keep of carpeting clean & in great condition!
Dan S.
Good service
my two techs were professional and knowledgeable
it was great experience
The crew arrived on time. Inspected the rooms to be done. Ask if I wanted any needed bio treatments. They were friendly and courteous.
Your employees. I watched them and they hustle! Miguel, who looks like he runs the crew was so impressive! He has a great sense of where things should go. I was very impressed. I was referred to your company and I will be referring you to everyone.
My rugs look fantastic after the cleaning. They do not take too long to dry..
Arrived on time and did a beautiful job!
Daniel did a great job! He was courteous and professional. I will call Zero Rez again!
First name removed Kawell
Carpets are always cleaned well and smell great.
It is super easy to schedule an on-line appointment with Zerorez. They give you a three hour window, however, they are typically there within the first hour. They look at the rooms, make sure they understand what you want the start the cleaning. It's quick and my carpets always come out great. I appreciate the process they use.
I was impressed by the quality of work and customer service. I definitely will continue to use Zerorez!
The staff is thoughtful and do a great job.
Carpet cleaning was EXCELLENT as always !
He was on time, if not early. Jay was professional, he explained what he was going to do, how long it would take and how to best help it dry. He cleaned up the area after he was completed and he was very pleasant.
Your service was professional. My tech was knowledgeable. The urine smell was no longer.
Staff was very helpful, technician was thorough, quick and very kind.
I will be calling them again.
Great service from Daniel, prompt and did a great job!
Very knowledgeable and professional.
Prompt, tidy, 30 d satisfaction
Great job! Carpets look great! Employees do a great job. Very friendly.
Our technician was very knowledgeable and did an excellent job.
Professional service person, did great job👍
Loved the clean look with no smell or wet carpet
Professional cleaning very nice, knowledgeable, and fast service. The carpet came out clean and looks great. Definitely would use again and recommend to family and friends.
The customer service we received from Travis was amazing! He did our carpet and tile. We did not expect the tile to get done but will certainly call you again when it does because of how great it looks!
Good tech good service
Excellent service. Always professional and courteous.
Superb! thank you!!

The process was quick and easy and the technician showed up right on-time. He was very courteous and careful with the cleaning equipment and hose routing through the house, using corner guards on every turn. Prices have gone up, just like everything else, but it seemed a little more expensive than what I expected.