based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our floors look amazing. Service was great.
The representative was courteous and even gave me tips for maintenance of my carpet.
Tracy was an amazing worker and did all the rooms we requested. He was courteous, kind, efficient and cleaned up as he went.
showed up on time and did a terrific job.
Difficulty with scheduling. First technician tried to come almost two hours earlier than when we requested, and then the second tech came after the end of the allotted timeslot. We had changed our schedules to accommodate the appointment time, and the second tech did not offer any explanation. Happy with the carpets but frustrated with this part of the service.
Your Rep Major did a great job.
We have been using ZeroRez for 6 or 7 years and their technology is different to others, I believe. Prior to using ZeroRez the other carpet cleaning companies we used it seemed like the carpet would get dinghy in a short period of time. Come to find out that that was the residue from the soap others used to clean the carpets. Anyways ZeroRez uses equipment that they have on their trucks and heat the water up towards 180* to 200* no chemical base soaps. When they are finished cleaning our carpet it looks great and stays clean a lot longer. Usually we clean our carpet twice a year and even though fairly old it looks remarkable for the age! Also their technicians have always been professional and personable. It’s a pleasure doing business with ZeroRez and their crew! Thanks for a job well done 🙏!
Quick & don't use any soapy products
Zerorez always does a good job on my carpets. The cleaning techs have always been very professional and friendly.
Pricing the curiosity of workers and timely appointments.
Tech did a good job. Was pleasant.
Since I paid for your service, don't quite understand the additional Service Charge?
I appreciate the explanation given before work performed, which demonstrates a commitment to quality performance. I further appreciate a detailed breakdown of each itemized aspect of work and overall expected cost. When the work was completed per my expectations at the cost described, I was pleased. Please accept my gratitude and extend my thanks to Zerorez and the staff and especially to the technician that performed the cleaning at my home.
Efficient, clean, professional service
The best service and technical. Highly recommend their serviceable cost .
Thorough, respectful employees; quality work
GREAT SERVICE ,SMART PEOPLE AND COURTEOUS AS LONG AS WE HAVE CARPET WE WILL USE THEM. THANK-YOU.
I was very happy with the cleaning. Brian was very polite and professional, he explained everything he did and what he was using.
The man that did our carpet did an outstanding job.
We are a very happy with the service. Our carpets look so much cleaner.
Very professional and friendly service.
We liked that they were here a little before the scheduled time and got the cleaning done in a timely manner. The cleaning chemicals are safe and allow the carpets to dry quickly.
The men were nice and respectful of our time and even threw in a quick clean of the entryway, small front carpet.
Oasis will definitely be using them again.
I had 4 large rugs cleaned.
Our technician went around with a black light and showed where there was pee from a previous tenant’s dog. This was very helpful! He was fast and efficient.
Zach was an excellent technician.
The service was well done
Everything, except this time the technicians emptied the dirty water right below my driveway, very surprised that they did that because Everything was good, except that.
I'm very pleased with the service I got from Brayden. He was very professional, pleasant and helpful with his advice. He did an amazing job and is the reason I am happy to recommend Zerorez to my friends and family.
Zeroes did an excellent job on our carpet & tile.
They left the house very clean & were prompt, efficient & pleasant to work with
Did a fantastic job on my carpet!
Easy to schedule, good service, quick