36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always good service and a great job done
Used you before
Daniel, the tech, was so personable and professional. Will definitely reach out for future services.
Very friendly and professional. Job was excellent and done quickly but efficiently.
Incredibly efficient service. We are very pleased and will be using your service in the near future,
My carpet looks great clean and fresh. I wonder if I could have someone come back out after Christmas as a large coffee spill came back up after the carpet dried, also a few spots in my daughters bedroom. Please let me know when convenient.
Darlene Karn
Phone number removed
The people
Great overall service. Polite and professional representative. The carpet is clean and meets my expectations.
Love how clean our carpet gets after Zerorez cleans them!
Great job! Quick and easy! The carpets look so good!
Daniel was great!
He was friendly, professional & honest.
I will always request him and always use ZeroRez!
A little pricy, but they did an excellent job, and I will be using them again
Everything. Easy to set an appointment no bs calls for pricing, and friendly staff.
Fast
Clarence, who did the work did an awesome job, thank you.
We've used ZeroRez several times, along with several competitors. There really is a stark difference in quality, from customer service, communication and, most importantly, long-term results. Thank you!
No-residue cleaning process, professional/friendly staff and easy appointment making. .
I'm not going to lie our carpets were dirty, when Cory got done they looked great. Thank you Cory, see you again.
We had an area rug that needed cleaning. Zerorez did a GREAT job and charged a fair price.
fast, profesional service
I’m always happy with my Zerorez appointments.
People are great. The work done is great.
I have been using them for almost 10yrs on my carpets and furniture.
Your carpet and tile cleaning services are outstanding.
Your employees are courteous and professionally friendly.
My carpet is like new again and it’s 6 years old.
Never did I think just cleaning would have this result.
Thx Cory for a job well done.
hello
sometimes, our carpets dont get cleaned all the way and the pet urine stains and smells come back up (we have a 2 year old puppy with a small bladder, so many stains) but most of the times the cleaners can bring the carpets very closely back to "new" condition.
The technician wasn't 100% on how to price the rugs/discounts. He also didn't know how to remove the minimum payment of $90. So I paid $200+ for my rugs, PLUS $90. I was told I would receive a refund, but its been over a month and nothing. So I've always had a good experience but they sent a new person into the field who was not properly trained and now I'm out $90,so not sure I'll be using again.
Good
Timely and professional. No harsh chemical smell
Excellent service and my carpets are always cleaner than any other service I have ever used
Most stains did not get lifted, carpet on stairs very saturated.
No chemicals