based on 39671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism of your team and that you do carpet, tile, grout and sealing.
Service was quick and professionally done.
The carpet in my room doesn’t look very good
Excellent!
Clean courtesy and efficient
Tracy, my technician, was polite, efficient and a pleasure to have in my home.
The quality is second to none.
A great experience with everyone we dealt with. Major did a great job on our carpets and was willing to discuss the process and answer any questions we had. It's nice to have our carpets several shades lighter/brighter. I have used Zerorez for several years and have never been dissapointed. I highly recommend them.
Bernardo is addresses all my needs professionally. I recommended him to a friend and he cleaned her grout and carpets. She was also very pleased with her results.
My carpets are always clean and look great after my appointment and your technicians are very friendly and outgoing!! Thank you!
drying time
The floor is very clean and shiny. The grout came out white just like I like it. Ricardo was our tech. He has a super wonderful personality. He made us feel comfortable right away. His knowledge of flooring and keeping it clean is amazing. I learned so much from this young man. He was also very polite which is a plus in this world. He is a very hard worker. He kept going nonstop. I found it amazing he handled the whole job by himself. Fantastic. Very happy. Will definitely use the company again.
I've gone through so many different rug cleaning service companies and Zerorez was the best on professionalism.
Kind customer support and techs!
Service men are always polite and very carful when doing the cleaning and do a great job!
Carpet just doesn’t look clean. They will come redo it which is good.
VERY PROFESSIONAL AND DID NOT WASTE TIME THE JOB WAS PERFECT AND THE GUYS WERE VERY HELPFUL AND I WILL USE YOUR COMPANY AGAIN.NICE DOING BUSINESS WITH YOUR CREW!
Excellent work
Great job by Jordan
The Young man who came (Zach) was very professional and knowledgeable. He worked efficiently and did a great job. I am very happy with the service and it all looks great!
Product, process, punctuality, person (Jay), peaceful and pristine result.
Price was good. Didn't get up as much dirt in the high traffic area as I had hoped. Also, was told 4-6 hours to dry. It took two whole days.
awesome job
Despite being told on the phone that I would get a first appointment of the day, that clearly did not happen. Second, the cleaner showed up late. Third the cleaner parked in the middle of the parking lot in a way that maximally obstructed neighbors. When I asked the clear if he could re-orient so that he would only block me in (with his van still just as close), he refused. Fourth the cleaner left the carpet so wet that it took over 6 hours to dry with fans and AC (twice as long as the previous time). AVOID Zeorez, all they want is your money. They do not practice customer service.
Service was done very very fast very neat gentlemen knew exactly what he was doing very considerate very thorough in his his job.
Great work! Highly recommend!
Travis did an amazing job!
They showed up when they said they would. The rugs look great! I think they did a great job.
The people that come here are very pleasant. Explain everything before they start. I had my ducts and dryer done Saturday. The floor dudes are back today.
I have used your services several times and have never been disappointed. The young man who came to my house was an excellent representative of your company.