36786 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You guys always do such a nice job!
Great service. Great everything!
Very good, thank you.
Awesome quick and friendly service! Very thorough! Thank you!
The technician, Ricky, shin d an infra flashlight on our carpet and showed me cat urine all over. We onc had 2 feral cats and I’m sure it was them. He then recommended he add a certain product to the normal solution used for cleaning carpet. He was amazing. Our carpets looked and smelled great.
Even after I tried to get urine stains out of the rug on my own, which did not work, Zerorez was able to remove them. Rug looks great. Derek the service tech did a wonderful job. Very satisfied with the results.
They safely get the rugs clean and fresh smelling. Easy to drop them off or they will pick up. They listen to my concerns and give me a solution
Great people and the quality of the work was top notch.
I appreciated the technicians that came out. Both men were very professional and helpful, they did a good job and I am very happy with the results.
Excellent, fast service that got my carpet looking brand new!
Great service, great technician, and now my carpet looks great!
Primarily, Tracy did a wonderful job. The carpet came out beautiful. Price was more than fair.
We have used you in the past, and there truly is no residue left in the carpets.
Professional job , carpet looked new after
Cleaning. Nice clean workers
Rickey Ricardo was excellent, very helpful and detail oriented.
Great service!
Very pleasant experience. My rugs looked like brand new after cleaning.
Easy to schedule. Service personnel was friendly and professional. Job was thorough. Carpets look great.
Service tech Zane was knowledgeable and polite. He made sure I was completely satisfied with the carpet care service after he had finished. I Would recommend he get a medal of carpet cleaning honor.
The professionals that came to clean the carpet were very polite and informative. I was impressed with their service. I would recommend your company.
It works and there’s no weird smell!
I've used Zerorez for years. In this case, the tech was terrific, did a great job.
Very friendly and reliable
Quick and efficient
They always do a great job. And the carpet dries really fast.
Carpets dry fast.
Always on time.
Very professional.
It was easy to schedule, the technician was friendly and VERY helpful and it was an overall pleasant experience.
We wish to tell you how thankful we are for the job, that Derek did for us in cleaning the blood off of our new carpet. It was amazing. I need to have a quart bottle of that stuff, as we have had
three emergencies with that same problem.
Congratulations to Derek, and Zerox, and many thanks.
Beverly Noyer
Attention to detail. Informative, and courteous technician.
Timely and job well done.
All good