based on 39671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product is not toxic. The workers were professional and efficient. They thoroughly explained the process.
There were several places that weren't as clean as they were the last time I used your service, and I have pictures. I had to go over them myself and the amount of dirt that came up was extremely disappointing, and i have pictures of that as well.
Less upscale once a technician arrives.
Professional, friendly, great job!
The suction. I knew they were cleaning my carpet. It was wonderful thank you I don’t know how to enter this.
Zerorez has an excellent service. They came to my home, assessed the conditions and gave me a quote. Once I approved the price, Zach and his full service truck had all the necessary equipment to get the job done right then. Zach was very professional and polite. He worked quickly and finished in the time frame he said. I have used Zerorez for other commercial jobs and now I can vouch for their residential services.
Great products!
I did feel like I was upsold on some items - maybe it was needed maybe not.
But I scheduled the service thinking the price was around $110 and when everything was said and done, it was $391... Maybe a better questionnaire would be needed when booking online to ensure the customer is prepared for the price.
Customer reps were great though, quick, and did a great job.
ZERO Residue was behind the name ZEROREZ!! And this was HUGE to us. Thank you!!
Your process never leaves the carpet sopping wet. It dries quickly. Your techs are always courteous and professional.
everything went smoth and was professional
Excellent customer service. Floors look amazing! Highly recommend!
Fast scheduling. Excellent job on my carpet. No more pet pee smell.
Kanao was exceptionally professional and honest about our services regarding the pricing. He called us and offered to arrive earlier than our scheduled time and we didn’t pass it down. He walked each area and let us know his thoughts and he conducted the service efficiently. Overall, it was a great experience! We would highly recommend zerorez and we will utilize them in the future as well.
Jayden and Zach were exceptional!
Not only did they do an amazing job they were a pleasure to be around.
They went over and beyond taking care of our couches, chairs and rugs.
I will request them for every cleaning we do in the future.
I’m very happy with the results. Very professional and courteous person. I will recommend to any person who needs your services. 10++
Professional and personable. Carpets look great!
Professionalism, friendly and always prompt and on time
GREAT SERVICE! Technician on time and very efficient and knowledgeable! Carpet looks Great!
Friendly, professional, knowledgeable staff. Great product and I love how it is safe for my fur baby.
Technician was very professional He also did a very
good job Highly recommended
❤️ I left the way. My carpet looks and feels. It’s so clean. Thank you for your product that helps and cleans our home. Thank you. I would always recommend you to someone else always.
We certainly appreciate zero Rez and cleaning our floors. We thought we might have to replace some flooring but because the technician did such a great job, save us a lot of money. We will recommend your company to our friends. You take care and have a great day.
The professional way he did his job and explained in details how the process worked
Carpets look amazing. Great care and did a great job
Very efficient.
You misquoted job, and uncharged. Your quote for another job was 676 and it was completely for 352.
The carpet is dry when he left.
they were very efficient and in and out very well-versed on my carpets. Thanks again.
Easy to schedule. On time. Good cleaning job!
Professional. My carpet is clean now.
Quick a good service.