based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We always call Zerorez when we need carpet cleaning.
The guys did a great job! Service was very good.
The carpets were soaking wet when the technician left. There were places that would literally splash . I spent over 2 hours with a wet vac sucking up water, went through many beach towels.... we had to walk on because our feet were constantly wet, and we used fans for almost two days. So know I’m worried about mold. I almost ruined my wet vac due to all the soap that came up.
There are areas that were not done.....
Your Las Vegas team was very accommodating.
First name removed R.
The technician explained the pricing and what would be included ! He cleaned 4 areas in less than 2 hours
We needed to use our ceiling fans to help dry the carpets . I think I’ll need to remember to clean my carpets annually !
Michael did great job?
My carpet doesn’t have any residue left when it dries. It comes out so clean even when I thought it was to dirty to come clean
Carlos was informative and professional. He answered my questions about the process and products. I like the scent of the Zerorez cleaning product.
Great friendly service
The technician did a great job on the carpets. Now I am waiting for an invoice. It would be nice to get an invoice after the job is done. This way, I do not have to wait for one. This is the only thing that I am not in favor of.
The products that Zerorez uses are good and it shows.
I really like the job I got, everything was very professional and explained to me in detail before I started, the job turned out alot better than I thought it would, Your worker really showed his care and concern for the job, he was great. I have had my rugs done many times by other companies and this was the best job I had, and I feel it is so clean and healthy. Thanks to Kevin, great worker and great job
Very clean and fast, good price. Chris did a great job
I was very pleased that my bedroom carpet came out as good as it did. Disappointed that the paint spots on my carpet in other bedroom did nothing come out. I was told it would cost me another $60 but with no guarantee the spots would come out.
Your employee was very nice man.
Service was great!
I think perhaps having a better solution for removing stains in high traffic areas.
On time, affordable and great service!
Carpet turned out nice and smelled good. For the area cleaned, however, the price was very high.
Professionally done. Juliqn (the tech) answered all my questions and is very clear with instructions
Professional and quick
Prompt friendly service that was very thorough.
Fast professional service and really clean results.
Representative was on time, cordial, professional
Carpets looked great!
Professional polite and knowledgeable
Easy, friendly, fast, great job!
Steve cleaned our carpets, they look amazing. He was able to get old stains from previous home owner out of the bedroom carpet. He cleaned a chair and area rug, both look brand new.
SERVICE TECH WAS VERY CURTIOUS. VERY GREAT JOB
Great service and carpets were cleaned very well!!!
Carpet comes out clean without using soap, they look great
on time freindly and quick drying