36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
1st time using your services. Tech Eric did an excellent job & explained about your specific solutions used to clean carpet & safe for allergy prone people like myself. What was great that the area rugs were not soaked & dried much faster than other carpet companies with very little odor.
The customer service & ease of an appt was amazing
The team sent over were amazing! They pulled so much hidden dog hair out of the carpet from the previous owners' dog, I couldn't believe it. They were professional, efficient, and even the neighbors wanted them to give quotes! Zerorez was recommended to me by friends and colleagues and I definitely see why. I will be using your exceptional service in the future and recommending to anyone I can as well. Thank you again.
Always prompt, courteous and thorough!
The employee who was sent to clean my carpets was extremely knowledgeable and professional. I only have 3 bedrooms with carpet and he was in and out quickly allowing me to go on with my day.
All the reasons one would be happy - on time, very friendly and clear explanation of services, excellent cleaning done
The look of the carpet & tile exceeded my expectations. The no soap or shampoo technique is of major importance. The service tech was entirely professional. Was able to book the cleaning quickly.
It was clean and the carpet wasn’t “crunchy” from leftover soap! Tile looked great too!
The carpets felt fresh once dried and the air in our house smelt fresh after the air ducts were cleaned.
Kevin was very professional and through he did an amazing job on the Carpets.
The cost of the service was quite affordable and still came close to the quote that was
given to me over the phone.
excellent
great company
great service
Rae did a great job.
No soap
Professional Jacod is terrific
Corey called before he arrived, was on time and asked questions about my carpet and pets to determine just what services I needed.
He worked hard to make my carpet and area rug as clean as possible.
Professional @ courteous service
Technician was very pleasant and helpful. Floors looked great. On-time even early service.
Professional, superior service
I had Michael and Chris clean my carpets they were very cordial and answered all of my questions. Zerorez has cleaned my Mom's and sister's houses all good jobs. I will use again when needed.
Michael, our tech, and Chris, listened to us and did a great job addressing our concerns. Many companies clean tile and carpet. Not all listen to the desires of their customers and attempt to satisfy them. Michael is the reason Zerorez got this job.
It made my carpet stand up and look like brand new again
Clean rugs without chemicals
Free of chemicals, dry quickly, the price
This was not as good as the previous cleaning. There were some places where there was a lot of water left in the rug and I need to watch some of the areas that had spots. I know I have 30 days and will keep an eye on these areas. The cleaner really hurried here so I have to say he was not as thorough as previous cleaners. I have used your company several years and have recommended it to many people, but now have misgiving. I could not understand why when he put shoe covers on before he came in, he then went outside to get machine started and left his shoe covers on outside. He did this a couple times.
prompt and thorough service
The technician was very respectful and did a great job
Always reliable and on time every time! This is my third year having zerorez come to my home.
each time I keep adding things for them to clean!
Tech was on time and very professional. Carpet was very clean after he finished. Highly recommend this company.
Great customer service and quality of work!