36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My 17 year old never ever had a professional cleaned carpet almost looks brand new. The two techs were very nice and professional. I explained that I'm going to be change my flooring in a few months and just wanted this nasty carpet to be a little better and wow was I shocked after they cleaned them. They gave me a expectation that it wont be perfect but be a lot better all the heavy traffic areas were almost black and are now back to the original white and cream color just amazing. Thanks so much
The Care, the Expertise, the Friendliness!!
See you again next time!
prompt, clean, curteous technician.
Customer Service was excellent and It feels clean. Thank You !
Mrs Last name removed
Carpets looked new again and dried very quickly considering the poor weather. I appreciate that the staff was knowledgeable and accommodating. Excellent communication for scheduling, arrival, and departure.
This is not my first time using Zerorez. The crew that worked on my home was very professional and I had prepared my home so they would be able to come in and just clean. The crew was thankful and very quick to get the job done. I will call in 8 months to a year for another cleaning.
Up front with prices and no hidden costs. The tech was on time and very professional. He did a great job at getting some tough stains out. I would use their service again.
Good job and employee's Will and Carlos!
Good seevice
Iseah was very professional and did an excellant job cleaning our carpets. He was thorough and did his job without complaining. We would definetly have Iseah clean our carpets again.
I was charged over $400.00 for a chemical t0 remove dog urine spots after a day they came back. I called ane they will be out again on Wednesday.
No chemical orders and the carpets dry quickly. Your agents listen and are very polite and courteous.
Steve did a great job. Our carpets look awesome and our throw rugs look good too. The price was reasonable also.
Customer service, friendly and great outcome on the carpet.
The communication, and professional service of the crew.
carpets look great, guy was very helpful and friendly
We have been customers of Zerorez for many years. We have always been happy with the how our carpets looked, thus us being repeat customers. However, this past experience was exceptional. John was the technician and he was professional, polite, and honestly cared that we were satisfied with his work. He did such a wonderful job on our carpets that we had him clean and seal some of our tile areas. Our house sparkles. Thank you for employing such a fine technician.
Isiah is excellent. It’s so good to have the carpet clean and know that it is done in a healthy way. I appreciate Isiah’s explanations of everything and consideration.
The representative you sent to clean my carpets did a superior job. My carpets look great. Thank you for sending such a capable representative.
The cleaner was a great guy explained everything but our carpet run areas were still there .
The gentleman who cleaned my carpets and sofa and love seat was very professional. He answered all my questions and did a wonderful job.
Great job! Personable and reasonable rate😊
I loved how my carpets looked after so clean and soft Casey did a wonderful job and is an asset to your company. I will use them again for sure
It does the job.
Great technician, on time, did a great job, and our carpets needed it.
Steve was so professional and kind and do a great job..
Quick work, cleans well, dries fast.
your rep was very professional and clearly explained everything
I have always trusted Zerorez, they do a wonderful job. My carpet, tile and laminate floors always look amazing after they are cleaned.
Thank you for always making our office look new again.
First name removed
Your "reps" were professional and did a great job for our porcelain flooring!