based on 40959 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Full slate of services available to keep our home clean and fresh. Appreciate the hard work and attention to detail.
Wish there was specific packages for serviced known before the service person shows up. It seems there us a heavy expectation for service person to upsell, which we don't care for.
I get that's how it's done but it's not right. Next time may be your last.
They are ontime, fast and the carpet dries quickly.
the service man who came to my house did a great job
Staffing. Angel was knowledgeable about services and the materials in my area rugs. He was an excellent person to represent Zerorez. He was professional, courteous and knowledgeable of products & services available as well as what was better for my rugs.
Thank you
Elaine McMahon
Technician is always friendly and respectful. Great customer service. Quality of carpet cleaning is top notch.
Your availability, polite and efficient technician.
Great people, and great service!
Professional, representative's knowledge of services needed and friendly
Technician was polite, professional and a very friendly hard worker. He arrived ahead of schedule and finished quickly and to our complete satisfaction. Highly recommend ZeroREZ to anyone!
Daniel was very friendly and helpful!
Technician was very respectful and careful. Carpets and upholstery look new again. Will definitely use services again.
Steve was the best!
Quick dry & effect
Did a great job
Move more things to clean underneath!
Not cleaned very good and bad price for the results
The technicians did a good job and followed our directions.
The carpet had one pet stain area with odor. It took the tech more time to set up than it did for him to treat and extract. It did not help. The smell still lingered. As a former carpet restoration company owner, I expected more. I took care of it myself, successfully. My children own the home. I am the dog sitter and mother. They paid, I am here so I am making certain you know it was not worth the expense for them.
Area rugs look great, Cory showed up on time and was very knowledgable, he was easy to listen to as he explained the procedure..... HARD WORKER, Thank you!
My carpet was the cleanest among all services I’ve used in the past!! Andrew took his time to be thorough and he was courteous as well! I highly recommend ZeroRez!
Leave my carpets clean and sanitized and smelling fresh.
The guys did a great job. Very clean.
The carpet is clean and not soaking wet. The service people are respectful, helpful and friendly
Andrew did an excellent clean job on our carpet, especially the stairs and hall. He was efficient time wise and went over everything that he was going to do.
Excellent service!
Never fails! Either carpet or grout cleaning.
Have used them for over 15 years and excellence is always achieved.
Worth every dollar.
Cory was very courteous and did s great job
Great cleaning of floor tile bathrooms and kitchen in addition to carpet in bed and living rooms
The customer service / technician was awesome. So thorough, accommodating and pride in his work!
Very professional and explained everything, and the results were very good.
No residue on carpet and they get our carpets really clean