based on 40959 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I absolutely love Zerorez and my technician Wil is so thorough and professional. I am a loyal customer for life!
There were areas that could have been cleaned better. Kid that did it kept telling me it was wear in the carpet but it’s only 6 months old.
Everything
Excellent service
The person who made my appointment explained that you were having a special 2 rooms for $89 plus $12 fee for a total of $101. So I made the appointment for a living room and bedroom to be cleaned. When the tech arrived he said the living room was to big and counted as 2 rooms. No one ever asked what the square footage of the room was. In the end it was an additional $55. I did expect some upselling for pet urine, there is always a little upselling but the original price should have stayed at $101 for both rooms.
A $55 credit to my Credit Card would be appreciated.
By the way the tech was very nice about the whole thing.
Thank you
Name removed
Steve and his helper were very professional and very nice they got in got out and got done and my carpet looks great I give him a 10 thank you this is Last name removed
Very friendly staff
Great service and always on time!
Carpet was left feeling very soft and I can definitely feel the difference in the product ZeroRez uses from the more chemically based carpet shampoos.
Simply the best carpet cleaning company in the world
Amazing service, incredible results
Service tech was professional, thorough and my carpet looked brand new when he finished.
They do a good job.
Staff were on time, fast, friendly, and professional.
Carpet not taking 12 hours to dry!
The cleaning products and method is effective and isn't extremely wet when completed.
Processional and friendly.
Technicians came on time and was very efficient. They explained everything and were both very pleasant to engage with. The carpet was cleaned and looked great!
Professional and friendly. All services and tasks explained before and what the process was. Everything went smoothly and work was exceptional quality.
No residual soap in my carpet.
What I like About zerorez product. It actually cleans😀😁👍
The person who came to do the carpet was very courteous, efficient, and gave advice on how to care for the carpet. He did a great job.
My carpets look like new! Great job!
professionalism, timeliness, good product for good price
Your employee was professional, neat and careful to get all the areas that needed extra attention. He smiled as he worked and was very kind. My carpet looks really good. Thank you for having such a great representative for your company.
The staff is kind courteous and knowledgeable carpet looks amazing and
Very quick. Ricardo was pleasant and did a great job of explaining what to expect during the process
Team Zak and Andrew were very througher and professional in the jobs they performed at my home. I have had several homes in las vegas for the last 50 years. Have used several other companies. None compared to the service I received yesterday. Thanks Zak and Andrew for A JOB WELL DONE 👏
Product did the job and service was very good.
They did a great job! Very fast and even called to see if they could arrive early.
Carpet was not too wet after cleaning, dried really fast. Carpet looked new.