36813 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am VERY happy with the work that was done however I was also considering cleaning a
5 x 7 wool rug. I was expecting it to cost about $35 or so but was quoted around $100. Thats crazy. I was also told that my family room rug which is bound (not wall to wall) so that should be considered a "throw rug" and priced accordingly. Its approx a 12 x 12 rug so that I could never afford to clean it with your company.
Your process did remove many of the stains the previous service could not and removed all but a couple of minor stains that I had. Overall I was very satisfied.
Very nice and thorough cleaning people and products.