based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Less toxic- fast drying
Ricardo was super friendly and informative. He did a thorough and quick job.
Awesome staff and awesome results.
I like the fact they showed up on time, courteous and thorough. No chemicals!!!!
Quick and efficient.
No disappointment, just can't see the difference between traditional cleaning and zerorez...I guess time will tell if the add cost gives a true ROI.
The service Technician was very knowledgeable and professional đź‘Ź
You did come back and redo, however another time I would have someone come in advance and tell me exactly what you would do. This time I had everything out of their way and they didn't even have to move one chair.
No chemicals Good people
My carpets look very clean, The service associate was punctual, explained everything and clean everything.
Will was great. A job well done!
No leftover residue. Technicians kind and professional. Leaves your floors very clean.
Fast, friendly, honest
I'm always very pleased with the work you do. In fact, I am very pleased with the work Steven did yesterday. My furniture, which was very dirty is looking clean and fresh. Thank you.
Easy to schedule. Courteous workman..
Clean carpet and courteous eorkers
Major is always very professional and friendly!!
Thank you again Major!!
Timely/did a good job
Jessie did a great job on our carpet and rugs..... they look and smell fresh!
I was very happy with the job that was done and the tech. Very pleasant and wonderful job.
I liked how to wonderful carpets stayed and how much the attendant was helpful.
Quality of service, communication, service agent and timeliness’s
Extremely happy with results. The young man was professional and explained exactly what he was doing.
Clean
Always great service.
You did a good job except for leaving a “wrinkle” across the center of one room….
I do not recommend businesses to anyone as I don’t know enough about their work to offer a recommendation
We spent alot of money..3 rooms and a sofa, love seat and recliner...plus extra for 2 pet areas and not even a week later spots came up like it was never done...only areas that look amazing are the 2 pet areas ...I need you to please satisfy me with this job..please and thank you.
Service tech did an excellent job!
Fast, efficient, and the product is safe and smells fresh.
The gentleman who did the work was exceptionally polite, friendly, and competent. He was prompt and without delay got busy. We had three area rugs, a hallway and 14-stedp stairs to clean. They were immaculate when he finished.
Our Zerorez appointment was exactly what we hoped it would be.
Our technician, Mike was on time, cheerful and very courteous. He answered the few questions we had without hesitation then went about cleaning our carpet.
The "wear" spots are gone!! The carpet is fresh, and clean.
The carpet took about 4-5 hours to feel dry to the touch.
We didn't replace furniture until the next day just to be sure that the carpet was fully dry. (That was our choice).
It's been over a week now since the cleaning by Zerorez and the heavily soiled areas have not resurfaced (as has happened in the past with other carpet cleaning services. Nowhere in any of the cleaned areas is there matting or flat areas.
I waited this long to give a review because I needed the time to truly evaluate the results.
Thank you. We will definitely use Zerorez next time.