based on 36808 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It’s chemical free. Will was my technician, very knowledgeable and professional! Very pleased, will recommend to fam and friends for sure
Great staff and they actually cleaned my carpets unlike others who just soak them and leave the smells behind. Even the new guy that was assisting was awesome
Good Service and good work
Wonderful, friendly and efficient service!
prompt service. friendly employee, answers questions.
I loved the guy who came by and did our carpets/sectional! He was quick, nice, and did a great job! Also had really good communication about when he was headed over/finishing up
Articulated clean personable employees. The good work ethic and attitude of these people were outstanding. Did the job quickly and expertly. The couch they cleaned looks like new again and the carpet is clean and my granddaughter can play on it. Great job.
Friendly, helpful, people who do a good job. This one is still dirty though....tough stains from a roof leak. Not the service man's fault.
The thoroughness of your cleaning service is why we keep coming back to take care of our home!
Using empowered water instead of Chemicals. Leaves carpet soft not crusty.
My clients were very happy and I will be using your service again in the future. Thank you.
Simple. No BS. Just a good cleaning!
Carpet is not so wet. It dries in a matter of hours.
The products and abundant choices are great. The gentlemen walked me through the process and options easily. I decided what options I wanted and they began working cleaning carpeted rooms and then the tile. The gentlemen were very friendly and professional letting me watch and checking the rooms they had finished. I was astonished at how clean and sanitized every room looked. Everything looked brand new again, fresh and clean, I always call and recommend ZeroRez when I need my floor cleaned everyone will be amazed with ZeroRez products and services. Thank you ZeroRez.
The price was great but I expected my carpets to look a lot better once it dried
Very nice and professional tech.
Carpet looks brand new. Couldn't be more pleased. Great job. This was my third time and I will use ZeroRez again and have told friends about the company.
Everything
Train technicians to clean rugs without causing them to wave on sides. This happened to two of my rugs last February 2022 and this week my technician Steven P said that should never happen. It’s a major trip hazard and aesthetically unappealing. Also, I really don’t like the constant attempts to upsell- it feels like a circus act with getting quoted prices then “if you do this I can do that for free and I can do that rug for $30 instead of $80” … understand we all have a budget to stick to. Thank you. Otherwise technicians have been courteous and professional.
Not as happy with the service as last time. The floor is still dirty and you can see streaks of dirt on the carpet.
Steven P was on time, worked quickly and efficiently. He explained everything as he was doing it and showed results each time he completed an area to make sure I was happy with it. He was extremely friendly and professional. I would 100% recommend him and zerorez to family and friends and will definitely be getting cleanings done again in the future!
great service great job cleaning
Great technicians and good communication
I don't recommend anything to anybody.
The product they used was amazing! It was able to lift the urine smell. The guys were super nice and friendly. they worked fast and were careful with things around my house.
The whole process was great start to finish. All processes, benefits, and pricing were fully discussed up front. Carpets look great. Thank you!
Service and quick dry.
How wonderful the carpet look &
smell after a cleaning. The price is also great.
Great team of professionals providing outstanding service!
The carpet looked like new carpet, even though it was the original carper, 32 years.
Easy,friendly and good price