based on 39993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
T J was our representative and he was very informative, knowledgeable, and thorough.
Prompt, professional and thorough. Ritchie did an excellent job!
Service techs were efficient & receptive to adding the carpet cleaning!!!
Knowledgeable, courteous, friendly and reasonable!
The technician was very prompt, polite, and knowledgeable. He did an amazing job cleaning my couch. It looks brand new!
I love how easy it is to schedule, how they’re always on time, and are always insightful and professional
Great service - estimates for work, on time arrival, high quality work, and a very personable technician - Major Gray was outstanding - I highly recommend him and the company - the best title and carpet cleaning services ever
Prompt and timely service. Carpeting was dry the next day and looks great!
I like ZeroRez because they don't use chemicals, which irritate my nose and throat. They are also very professional and respectful.
Good service! Carpets look great and are nice and soft after the cleaning. Good job Zerorez
Service price and professional services are excellent.
Rep was professional, pleasant, knew his business, and did an excellent job on a couple of challenging carpets. I've already recommended your services to neighbors. Cost beat every other company I called.
The results are GREAT! Zak and his helper were very professional and knowledgeably the best!
I welcome them to do my next project, which I will inform you soon.
Very happy customer!!!
I like that ZEROREZ doesn’t use chemicals to clean my carpet. It made my carpet look new and very clean.
Angel did a wonderful job, and very neat. Didn't have to clean up after him. Sorry about the ,mixup with the bill. Will be calling again.
Tech was very nice good job
I like the tec ihave had him out here twice
He went above and beyond on a very dirty floor, he recommended what we needed to do, So happy I took his advice. I will always request Ritchie. Above and beyond
Very reliable. Came back to redo some spots at no charge.
Fast friendly and clean.
Our carpets looked great and clean when the young man was here working on them,
when they were dry we found some dirty spots left, called your company and another
young man came out and worked on them and we are very happy with his work.
Thanks for following up on us customers.
Excellent service!
Professional, on time and effective. Thanks
I like that I have severe allergies and I can use your services without any problems. I also like how you don't put soap products on the carpet. I've used Zerorez for cleaning carpets inside my home and my car, cleaning air ducts, tiles, and garage floor, and have NEVER had a problem. Would highly recommend using your services.
Awesome job!!! I am ALWAYS satisfied when your technicians come to my home. They always go above and beyond to make sure I’m happy with the service. I will definitely be using your company again, as I am a repeat customer.
The Rep was great and did an awesome job will definitely request he come out next time we need the carpets done
Tracy & Angel did a great job. Very professional and kind. Great job guys
Very professional always cover their shoes
Had my upholstery cleaned came out really nice
Will use them again!
Price and professional services.
Although the rep was very nice and friendly, I was disappointed that the only areas you clean the the "ones in sight". In the one carpeted area its clear that you didn't clean under the bed, even though it was free of objects and the bed is almost 20" off the ground with only 4 slim, metal legs.
Similarly, for the additional amount to do the rug, I would have expected the coffee table to have been moved, at least. Its smack dab in the middle of the carpet and was a glaring difference to the rest of the "visible areas" (aka those not occupied by a couch)
Also, I would have benefited with the knowledge of how slick the carpet would be. After 4 hours of waiting, I did walk on it and the went to my master bath (tiled floor) only to slip and fall once my feet hit the tile. (I'm uninjured)
Lastly, the estimates for dry time were waaaaay off. I have a fan laying on the ground STILL trying to dry an area of carpet. This cleaning was DAYS ago.
So. Yeah. Probably won't be recomending.