based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
Cleaner way to clean carpets
Hi, John was my tech yesterday. He did an awesome job of service. He was very concerned about doing a good jot and took his time to make sure all my questions and requests were addressed before he started work. It was eye opening to know you do the biologic treatment for urine is done for the entire room. Other carpet cleaning services seem to only do spot treatments. I appreciated the time he took to explain your services and how things work and taking the time to care. I will definitely use your services again. Happy holidays.
Worker was very friendly did a great job very very good carpet looks way better than ever he did an outstanding job he deserves a big pat on the back thank you so much
The service was wonderful, right on time and the tech was great.
Appreciate the professionalism and expediency with which Zerorez handled my job. Will definitely have them out again to treat and take off carpet/home. Zerorez didn’t try to upswell me or make my first service with them difficult. Will definitely have back in future and carpet looks like new again. Thank you. First name removed.
The cleaning was excellent- your team member was very professional and knowledgeable.
I like that there is no residue left in my carpet. I like that there is nothing that would be jarmful to my dog.
I like that your technicians are there when they promise, are thoughtful, and good workers.
It was a pleasure to have Steve and Theo in our home. They were very conscientious and did very detailed work. Our home looks and feels so much better. We feel they listened to our needs and made sure the issues were taken care of as they worked. We have been impressed by Zerorez and have used you to validate contract mandated cleaning for new carpet as well as for re-newing old carpet. Would definitely request Steve and Theo again. Thank you.
here on time .like carpets when done Good service from Ricky.
Quick, friendly service and great customer service.
Best carpet cleaning service of all. The tech's are great too!
I like how experienced the technician was. And did his best to accommodate my request.
had a good experience with the two men who picked up my rugs.
they loved dogs like I do and also baseball fans, we had a very good conversation and my Mother would always say if they like animals they are good people, if they treat animals well they will treat you the same .
Carpet was not too wet after cleaning, dried really fast. Carpet looked new.
I absolutely love Zerorez and my technician Wil is so thorough and professional. I am a loyal customer for life!
There were areas that could have been cleaned better. Kid that did it kept telling me it was wear in the carpet but it’s only 6 months old.
Everything
Excellent service
The person who made my appointment explained that you were having a special 2 rooms for $89 plus $12 fee for a total of $101. So I made the appointment for a living room and bedroom to be cleaned. When the tech arrived he said the living room was to big and counted as 2 rooms. No one ever asked what the square footage of the room was. In the end it was an additional $55. I did expect some upselling for pet urine, there is always a little upselling but the original price should have stayed at $101 for both rooms.
A $55 credit to my Credit Card would be appreciated.
By the way the tech was very nice about the whole thing.
Thank you
Name removed
Steve and his helper were very professional and very nice they got in got out and got done and my carpet looks great I give him a 10 thank you this is Last name removed
Very friendly staff
Great service and always on time!
Carpet was left feeling very soft and I can definitely feel the difference in the product ZeroRez uses from the more chemically based carpet shampoos.
Simply the best carpet cleaning company in the world
Amazing service, incredible results
Service tech was professional, thorough and my carpet looked brand new when he finished.
They do a good job.
Staff were on time, fast, friendly, and professional.
They were on time and did a very thorough job. Very pleasent. I will definately use them again