36804 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning products and method is effective and isn't extremely wet when completed.
Processional and friendly.
Technicians came on time and was very efficient. They explained everything and were both very pleasant to engage with. The carpet was cleaned and looked great!
Professional and friendly. All services and tasks explained before and what the process was. Everything went smoothly and work was exceptional quality.
No residual soap in my carpet.
What I like About zerorez product. It actually cleans😀😁👍
The person who came to do the carpet was very courteous, efficient, and gave advice on how to care for the carpet. He did a great job.
My carpets look like new! Great job!
professionalism, timeliness, good product for good price
Your employee was professional, neat and careful to get all the areas that needed extra attention. He smiled as he worked and was very kind. My carpet looks really good. Thank you for having such a great representative for your company.
The staff is kind courteous and knowledgeable carpet looks amazing and
Very quick. Ricardo was pleasant and did a great job of explaining what to expect during the process
Team Zak and Andrew were very througher and professional in the jobs they performed at my home. I have had several homes in las vegas for the last 50 years. Have used several other companies. None compared to the service I received yesterday. Thanks Zak and Andrew for A JOB WELL DONE 👏
Product did the job and service was very good.
They did a great job! Very fast and even called to see if they could arrive early.
IMO the best carpet cleaning service that we have ever used. Always friendly people and willing to go the extra mile to do the job right.
The last service that we had was done by a gentleman named Major. Major went above and beyond the normal quality of service and worked on our old pet stains harder than ever, plus Major gave us tips to help us should it happen again. Those are the things that make us always call Zerorez for our carpet cleaning services.
Professional friendly on time great price perfect job done
We had a VERY dirty carpet! Five years of multiple dogs and upright humans treading over it made it look and smell pretty bad! John solved our problem and lightened the color of the carpet by several shades. Zerorez was just what we needed!
Sean was Awesome
Tile cleaning went well and in a timely manner. Thank you
I like the drying process and no soap
Service & personnel.
Service people very nice and explained everything..
Great Job! Friendly service.
Job well done
Were you afraid I honestly don't think I've ever seen our carpets cleaner and they're fairly old and a light color your staff was very accommodating when I called to place an appointment and we were very pleased with the tech very professional and friendly and did an extremely good job
Product
The guy that came out to our house and cleaned our carpets was fantastic. Knowledgeable, efficient and a very nice personality. Exactly the type of employee that you want representing your company. We will be reuesting him for service next time we need it.
Thank you
Excellent cleaning and excellent service. Have used Zerorez for many years and have never been disappointed and we have white carpet. With Covid we didn’t do an annual cleaning and went about 3 years before calling in Zerorez. Thrilled to have clean carpets again!
Mike and Theo were thorough, professional, and efficient!
Carpet not taking 12 hours to dry!