based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals used.
Zerorez is very prompt in all aspects from setting up an appointment to the appointment itself. Carpet tech was very courteous and thorough. Carpet looks new.
Great services
Always pleased. Never had to have anyone come back for a redo. Guys are always polite and friendly and accommodating.
Will was excellent
No mess!
Workman was very professional and friendly and tidy. Our only concern was he said the carpet would be dry in 4-6 hours and it was not dry until about 18 or more hours. Made me wonder if he had spent enough time extracting the water.
Does a guy job, very knowledgeable and polite.
We have used Zerorez on several occasions. The work is always professionaly done and within the scheduled time.
Your Technician, Talon L. was courteous, polite and friendly. He set up his equipment and got right to work. He put some extra effort into a few go our heavy use spots and the carpet looks 100% better. Please extend our thanks to him for a job well done and please know he has maintained the high standards we have come to enjoy from Zeroez. Kay & Mike Dunegan
Easy to schedule, professional service, and excellent results.
Technique, price, friendly staff
How clean my rug, coaches, and chair is and the fast service.
Clean without soap
Excellent service, very satisfied, CleanCarpet
Daniel, the technician that came out, was exceptional. Even today as I was cleaning I noticed spots gone that I thought were there forever. I’d get him and the product again. Anytime.
Non-toxic, sanitizing clean, option to seal & make the clean last longer. Your technician Derrick had outstanding customer service skills which led to us trusting him.
The service is great, the results were great, it was just over- priced.
Fast service, carpets look great.
Folks are nice. Carpets get really clean!
Speedy arrival times, great customer service and details are quick and effective!
We had a carpet that had a lot of traffic and stains on it. Zach from ZeroRez was able to make the carpet look so good by the time he was through.
Tracy did a great job!
The service was perfect. The guys were very professional. Thanks
The carpets look new and your employees was fantastic.
My rugs stink my couch, stinks, service was done yesterday, and I thought perhaps it just needed to dry, I noticed the smell right away when I got home yesterday and again today they just smell so bad, does not smell like any cleaning solution was used whatsoever. The rugs and the couch stink like dirty water and it’s disgusting. I will be calling tomorrow morning.
Will did a wond
friendly, fast response. Daniel was the BEST! Super nice, knew exactly what he was doing and made the entire experience really nice. I would recommend your company and him specifically to me friends. P.S. My carpets look fantastic.
Very professional
Corey was very nice, was very knowledgeable about the process and explaining the steps. The carpets came out looking and smelling clean!
He was very nice and friendly he did a great job