based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast drying, nice and well knowledged in regards to the individual who came to take care of the carpet
Jess was efficient and quick
good job !!
Easy to set up, easy to work with when I needed to reschedule, quick and professional.
Everything
FAST AND EFFICIENT...
Excellent care
I just have to say my technician Steve was great. He explained everything in detail about the cleaning process and made suggestions on how to deal with some of the different stains that we had. I was very happy with the end result.
Major called when he was on his way to our house, He was courteous and professional. He did a great job on our carpet!
Victor did an amazing job! He was professional and took pride in his job! Thank you Patricia
Their services work. Zero Rez is not cheap, but I got what I paid for which is a job well done.
Very friendly staff that came to clean my ducts out. Great customer service!
TECHNICAN WAS VERY NICE AND DID A VERY GOOD JOB! THANK YOU
The receptionist was professional and very nice. The representative that cleaned our carpets was exemplary. He cleaned the livingroom and livingroom rug and hall and it looks great.
Always a great job with friendly service personnel.
I would refer your product and services to my friends however there was one thing missing…the Carper didn’t look like it normally looked as if it was vacuumed. I used Stanley Carpet Cleaner in the past and although I understand the difference of cleaning with soap versus non soap, the final look after washing was a vacuumed look. By the next day, the carpet didn’t have a vacuum look..that’s the only thing.
Very happy with the service!!
Excellent work. Technicians really care about the customer and doing a good job.
Fresh scent, explains the process, on time, thoroughly cleans, fast service
carpet looks good, did not buckle. Technician was friendly and professional.
Clean carpets and great customer service from the initial phone call and the carpet cleaner.
I was very impressed with the service. Your Tech Steve was amazing, prompt on arriving to my house and did a great job with my carpet it looks brand new again and smells great. I will recommend to all my family and friends.
Thank you
You always do a great job taking care of our floors and furniture when we call.
The technicians (Tracey Ford) were punctual and courteous. I am enjoying a clean carpet, love your proprietary cleaning process.
Great service, professional and on time.
I've been using this company for many years I was always very happy with the service for some reason this time they did not do a very good job they came back but they only did a little spot that they missed the 1st time and the distant smell right when they did the carpet
Your own water.. professional personnel
very good-- very,very good
I do not feel that you want to hear from me, as when I called in after the service, the only response your employee had was, “is there anything else?”
I have used you for at least the past 3 years. This year my kitchen suddenly doubled in size. Could it have been because there was a 50% sale on tile cleaning that the team conveniently forgot to tell me?
My carpet is still soaked and it has been 33 hours with the fans on. Now I have either a ruined pad or mold or both.
Last but possibly not least, why did you employee ask to use my bathroom and not use the sink or toilet? What was he doing in there? It makes me wonder. First name removed
Overall service and personnel.