based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service..The people on the phone are always very pleasant..and the servicemen are always friendly and happy!
.
On time
Professionals, but friendly
Keep you informed
Not soaking wet carpets, so dry much faster
And the list goes on…
Prompt and very professional
Great service!
Ricardo was excellent.Very professional, obviously knew his business, and extremely pleasant.
Of course, every company I have ever used has tried to upsell me, and provide additional services at extra cost. In this respect, this company is no different. So the final bill was more than expected, but the work was done quickly, and the results were satisfactory.
I’ve used ZEROREZ 3 times so far and this last visit left my wife speechless. Richie our service person really worked a miracle! He was able to get our entry and other high traffic area back to original color and our pet imperfections as well. Very awesome job!!! Definitely keeping me as a customer!
Attention to detail, prompt quality carpet service.
The technician was very professional and very friendly. My rug and sofa looked as good as new!
Was hired for removal of pet stain, was charged $142 for one room and stains were not removed. They came back out, he did a proper treatment, said the first treatment was not right. When he left I could still see the stains and when wiping with paper towel, carpet was soaked and urine was still coming up with paper towel. Over priced, when making reservation it was advertised $35 a room...somehow that turned into $142, with a job not done.
Joey was very professional and on time for the appt.
Still waiting for the carpet to be completed I have used and referred them business in the past - I was very satisfied with their work. I would refer to others in the future.
Cleaning of carpets in rooms was very good. Area rug good but boarders needed additional cleaning
Thorough job, Bryan was a great technician we appreciated his help with moving furniture.
Services were great. I’ve tried multiple ways to clean my tile and grout with no success. But when Zerorez came to the rescue, I couldn't be more pleased with the results.
I have only used zero res and have nothing to compare it to. I am happy with zero res.
Hired them to clean my mom's 15 yr old carpet which had lots of pet stains. Though they didn't get it perfect which was expected with the condition it was in they did get it real close. I would say it was 1000% better. The two guys that showed up were on time, very respectful and professional. I'm glad I chose Zerorez.
Excellent Service, our carpet is original to the house as far as we know we are the 3rd owners house built in 2001. Our technician was Major, he was right on time explained the process and did an excellent job. You can tell when someone takes pride in their work and he does. He got stains out of the carpets that have resisted other carpet cleanings. We also had him clean our travertine floors, looked great afterwards. zerorez is a little more expensive than others but in my it’s a first time customer it is well worth the money.
No chemicals! Carpets come out clean.
GOOD WORK
Very professional technician came to our house on 1-9-2024. Did an excellent job on our carpets and upholstery. We would recommend anyone who asked to use Zerorez.
Great customer service too.
Very friendly and always do a great job. My carpet looks new!
Cleaner was very efficient and carpets are clean. He did an excellent job.
Clean carpets. Clean grouts
Talon was great. The only complaint that we have is that you shouldn't schedule afternoon appts in the winter as the carpet still wasn't dry by 9 pm
Cory was on time, professionally dressed, and pleasant. His work is excellent.
Fast and effective
Zerorez always does an excellent job and prices it fairly.
service and professionalism
Clean carpet and Tiles/grout the brand new.
Timely, professional and friendly technician, carpets look at feel great. Plus pet stains were addressed with a great smelling, citrus product that effectively removed ALL stains.
Fast and efficient at a Good zptice