based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rug left very wet. Corners were left dirty.
Technician were very professional and friendly, he explained the service he were providing and provide the cost for extra service.
The technician did a great job. I just hope i never have a situation like this last one:. dog urine, and vomit ugh
on time. great communication. great service
Simply, the best.
Burk Boschetto
Always sincere, friendly and never pushy employees. Don't have much carpet left in my house but zero rez will be cleaning them when needed.
I was watching your show at TV news and I was impressed by the results that I’ve seen but at my house when he ckean it I was very much displeased. It was not very good at all and he miss some spot that I have to ask him about it. He’s kind of in a hurry and I was not a good results at all. Also I thought it was just $111 as estimated and was the price shown on TV but when he got here he said it needed a deep cleaning so he raise the price to $216. I agree with it assuming he’s gonna do it a lot better. But to be honest. I am not pleased an instead I am very much dissatisfied of the service and the results.
Before I scheduled myself to you I told my sister about your company and she told me not to believe on TV shows they just make it look very good but truth is, it’s not. So she told me the service she has for her 2 building medical office was the Lucky Carpet Cleaners. She told me to call them but I said I wanna try the Zerorez because it seems that they are better. But I was wrong. I should have listen to her. Next time I will look for what she told me.
I am very chemical sensitive. I liked the face that there is no chemical residue. Angel was awesome! Very informative about the process. He is a very hard worker. I will ask for him again next time for sure!!
Better couch cleaning
They did a very good job on removing stains from a sick dog. The carpets are soft not stiff
Regular pricing is high. Anything above and beyond coupon negated savings.
Very polite and very good job
Fast, professional, and zerorez did a great job!
Zerorez is the only company I trust to clean my carpet. I've been a customer for years.
Not only do they agree with my views on no chemicals by using a process with empowered water ... but their technicians are professional, friendly, respectful, and efficient. They are well-trained. They talk to you about the job, they verify what is to be done, they explain what they are doing, they do their work, they clean up, they complete your payment process, and they leave you with clean, fresh flooring. No stink, no crunch, no residue.
The other thing I love about Zerorez - and this REALLY keeps me coming back besides the quality service and environmentally healthy cleaning - is their loyal customer pricing.
I used to have to fight with the "cable company" every 6 months - just to get a $50 dollar loyalty discount. Once they ran a special for $99 a month with a nice cable bundle with a premium channel or something. This was many years ago when I still used their cable. I literally ASKED them why couldn't I get this special??? I've been a loyal customer for over 20 years. Why do I have to pay for new customer specials???
The cable salesperson had the nerve to tell me that was the cost of doing business (jaw drop). Yup. That's what they said. Out loud. To my face. I was dumbfounded. Needless to say, I no longer use any cable services anymore. I only use the internet and watch alternative sources of TV, movie, and sports viewing. :)
Zerorez gives customers the same price year after year to show their appreciation. I love that.
Thank you.
Kim S
Great and kind services
Very good and courteous.
Quick dry.
Send a second tech to help move furniture.
It was very fast, very professional and inexpensive
Jordan is friendly, on time, discloses all that needs to be completed at time of estimates and also follows up on cleaning service provided...Great customer service. Thank you...
The service was great! Our carpets in our office are clean and look great!
Service was good and the product did what you said it would do
I have been Zerorez services for several years now. I love how clean everything gets. I did my couch this time and it gave it a refresh look. Carpets and area rugs look great also. They were able to remove some heavy stains I also like seeing the same people over and over, that says alot
Thank you :)
The technician Tracey did a great job. He was courteous, friendly, and did a good job.
Service person was awesome and diligent, extremely happy with his work and the results.
We are very happy with the fast service and great looking carpet we now have . Thank you for everything!
Bob and First name removed F.
The techs were super knowledgeable and went above and beyond to explain their procedures and charges. Were here within an hour of my service request! Clean, courteous, professional and respectful of my home and my budget.
John was very polite, and professional. Zerorez Las Vegas gets the job done! We even had John take one of our area rugs back to the plant to get professionally cleaned, and they deliver it back to us when clean! Now that’s excellent service!! Thank you Zerorez, and thank you John for the wonderful experience.
My daughter recommended ZeroRez to us. They did a great job! We will use them again,and recommend them.
They are always professional and my carpets always turn out looking great!